FULL TIME IT TECHNICIAN
Salary: £17,907 to £19,551
We are seeking a suitably qualified and enthusiastic individual to provide 1st/2nd line administration and support for our servers, desktops and users. This will include:
· Answering telephone and face to face support calls
· Fault finding and troubleshooting PCs, Macs, printers and associated software
· Maintenance and commissioning of hardware and software
· Active Directory administration
· Server administration
· Email System Support
· Scheduled Backups
· Systems monitoring
· End user training
You will act as the first point of contact between users and IT services which will include late hours cover on a shift basis. You will also assist in the day to day running of all IT services to ensure quick resolution of support queries.
An NVQ Level 3 in ITQ or equivalent is essential for this role along with English and Maths at GCSE Level C or above being desirable.