oh right, do you when from?
i basically redesigned our school website using joomla during November/December only to find that certain features would not work and after contacting LCC IT Support was told that cms systems are not supported and should not be used
Was actually caused by the main uplink from met net in london having a problem. (problem is still there) however midlands/above are being routed round.
Seems we have a dedicated server for our website, thanks EMBC! I'm wondering where all the other Leicestershire sites are hosted as web1.embc.uk.com is Notts.
Originally Posted by abullett
Edit: It lies. If you know other domains, and search those, then it changes its mind. ;)
If anyone is interested this is the closing response to my support call:
"Due to the amount of users accessing the web server to up date there web
sites the server over loaded and had to catch up with requests this is why
access was deined to some users and between 7am and 8 am."
Grammer and spelling aside, this isn't a good enough answer for us and completely ignored my inquiries into whether measures would be put in place to this happening again.
If we are not reassured then we will be looking elsewhere for our hosting.
Ours was down last night around 10pm and the answer I got was 'Is it back up now? Yes? I'll close the call then'.
Not really what I was looking for!
Web1 or Web2 sparkeh?
We are Web2.
Originally Posted by Edu-IT