EMBC Users - Email

[ictinterested]

I am sure we all agreed that this has been a very bad experience and has not been handled in the way everybody might have liked or thought best but essentially the Webroot platform was no longer a supported option ad embc had no choice but to migrate. With hiondsight it might have been better to begin with a clean implementation but for the best of reasons it was decided to try and migrate rules, ironically to try and minimise disruption.

Schools are being added gradually to try and prevent other issues. Try getting your LAs support in being added to the early adopters.

[synaesthesia]

Aye, Gonzo here's been more than helpful with that - we're certainly happy to help out with ironing out issues etc. And as you say, hindsight is a wonderful thing.

[mats]

We're getting emails blocked by embc because the binaries have 3 letter swear words in them. Why on earth would you check binary files (full of random characters) for swear words as short as 3 letters? Sure fire way to false positives, surely?

[synaesthesia]

Yes, we've noticed the same : particularly common is "Fuq" and "Fuhq" for obvious reasons. Raise a call with them, no doubt they'll appreciate the input. The rules etc will need a lot of tweaking from what I've seen of them this afternoon but it appears as if you will have a lot more flexibility than with webroot.

[GrumbleDook]

I've had similar issues with other solutions in the past. Mailgear (was from URLabs, who were then purchased by Symantec and the engine was built into Symantec's SMTP gateway) always looked at the the binary of files ... and any .jpeg file created from Quicktime used to get caught ... due to a 4 letter word similar to walk.

Dan was quite frank at today's meeting (slide deck to go online tomorrow) and the sample set / early adopters seem to be making headway with the new functions.

[synaesthesia]

For the time being (for any other early adopters/sample users) I suggest editing the "Naughty Words" textcensor script and disable the scanning of attachments. That should help out with the binary scanning issue.

[mats]

Yes, we've noticed the same : particularly common is "Fuq" and "Fuhq" for obvious reasons. Raise a call with them, no doubt they'll appreciate the input. The rules etc will need a lot of tweaking from what I've seen of them this afternoon but it appears as if you will have a lot more flexibility than with webroot.

Done. A mail scan shouldn't block things like "KS2 results analysis" spreadsheets sent between the smt unless you really pick the word "analysis" apart!

[synaesthesia]

Indeed - I'm going through ours with a fine toothcomb at the moment. You need to add an exception for analysis and some misspellings using regex queries - which I shall do and test when I remember regex, I'm not particularly good at it!

[synaesthesia]

Some more words to remove from the default naughty words:
cock - with the amount of names, placenames and schools like Cockermouth around, that need not be present
cam - camera's are commonplace!
shot - erm, why?

[Edu-IT]

So what can you do that you couldn't do before?

[GrumbleDook]

shot - because this is sometimes used as an alternative to the 7 letter word c**shot ... should be a low score though.

I know the word list has been looked at before the move, and that it is still being looked at so any feedback you can give is appreciated.

[Edu-IT]

Who do I need to sing nicely to in order to get access? ;-)

[gonzodad]

check ur inbox

[synaesthesia]

I suspect it may be worth EMBC contacting the larger schools to ask if they want to be part of it - I suspect generally schools that would want access in the first place (or used the old Webroot system) may be happy to help out by using it and reporting problems as they go.

[Edu-IT]

My username isn't working. ;-)

Can you PM me the format of your username Syn?