East Midlands Broadband Consortium (EMBC) Thread, Web Hosting in Regional Broadband Consortiums (RBC); Synetrix reports Webhosting is OK, yet I'm getting the default plesk page FTP's down and I can't log into plesk
9th November 2010, 09:01 AM #1
Synetrix reports Webhosting is OK, yet I'm getting the default plesk page FTP's down and I can't log into plesk
Anyone else lost their site? me thinks plesk has been upgraded?
9th November 2010, 09:18 AM #2
Which web server? Edit: Web1.embc.uk.com
They are carrying out upgrades to Plesk, yes. You should have got a letter about this?
Website Hosting - Upgrades?
This work was scheduled outside of school hours though so it should be working now.
I have tested your site and it looks to me like they haven't transferred the files over.
Last edited by Edu-IT; 9th November 2010 at 09:21 AM.
9th November 2010, 09:26 AM #3
Yes we are on web1
Yes I remember that other thread now, no never got any letter. I've put a call in now.
9th November 2010, 09:28 AM #4
Interesting as it didn't arrive here until after it had happened. Fortunately I read it elsewhere.
Originally Posted by rush_tech
Do you have a backup of your site? If so, just get them to reset the passwords and upload everything again.
9th November 2010, 09:30 AM #5
Yes I've got a backup, I'll see what synetrix comes back with
9th November 2010, 11:50 AM #6
All working again
9th November 2010, 08:32 PM #7
Yes, Plesk was upgraded and yes, there was a delay getting letters out so half-term was a problem. There is more work due too but that will mainly affect Northants and Derbyshire folk. I'll try and put a full plan (or a copy of the letter) up here later in the week when in the office.
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