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East Midlands Broadband Consortium (EMBC) Thread, OOF on internally hosted Exchange in Regional Broadband Consortiums (RBC); If you host your own internal Exchange server, have you had any problems sending external out of office messages?...
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    Edu-IT's Avatar
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    OOF on internally hosted Exchange

    If you host your own internal Exchange server, have you had any problems sending external out of office messages?

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    DaveP's Avatar
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    Hi,

    I don't often use the Out of Office message but the PA to The Head does and she does not seem to have any problems.

    Also I have received the Out of Office message from members of staff I have sent E-Mails to while they were away. So no we do not seem to have any problems.

    To put this into context we do have our own Exchange server but I am not involved in administration/configuration of same.

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    meastaugh1's Avatar
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    Out of Office messages are disabled by default for external recipients. I came across this a while ago and left it disabled because I wasn't sure whether enabling it would end up with more spam being directed at us. You can enable it: http://support.microsoft.com/kb/323665
    Last edited by meastaugh1; 31st January 2010 at 06:02 PM. Reason: gr

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    Edu-IT's Avatar
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    Quote Originally Posted by meastaugh1 View Post
    Out of Office messages are disabled by default for external recipients. I came across this a while ago and left it disabled because I wasn't sure whether enabling it would end up with more spam being directed at us. You can enable it: http://support.microsoft.com/kb/323665
    Seems to be for 2003. How about 2007?

    Internal OOF messages send but external ones aren't.

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    Edu-IT's Avatar
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    I can see the messages being generated by our server, they're appearing in the Journalling account too, but they don't make it to the recipient.

    Are there any other logs on the server I could look at?

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    Check the info here You Had Me At EHLO... : Exchange Server 2007 Out of Office (OOF) for Exchange 2007 setup - there are lots of options about what messages go out of the organisation.

    An earlier version of Exchange (5.5? 2000?) was very broken - it sent replies to every message, even those flagged as "bulk", "mailing list" etc which shouldn't get auto-replies - but from (I think) 2003 onwards the defaults if you turn it on are fine but it could be turned off by default (or, if you didn't set up this server, someone might have turned it off "for safety")

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    Quote Originally Posted by Edu-IT View Post
    I can see the messages being generated by our server, they're appearing in the Journalling account too, but they don't make it to the recipient.

    Are there any other logs on the server I could look at?
    Have they made it to EMF or are they just being dropped at your end?

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    Edu-IT's Avatar
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    Not made it to EMF.

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