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East Midlands Broadband Consortium (EMBC) Thread, Adult/Child Email address replication in Regional Broadband Consortiums (RBC); Just a little warning for anyone that uses the EMBC email. I came across an issue where an adult and ...
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    docboggle's Avatar
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    Adult/Child Email address replication

    Just a little warning for anyone that uses the EMBC email.

    I came across an issue where an adult and child were given exactly the same email address, which causes a little bit of a problem.

    If you have your site email format set to [forename-initial][surname][N]@domain, an adult (eg. John Smith) will be given the same email address as a child (eg. Joanne Smith). This is because the child and adult databases are completely separate, so would not generate unique addresses (ie. jsmith@domain and jsmith1@domain).

    Thankfully, our children have not yet used their email, so we have changed our format to username@domain.

    It is something that Synetrix are aware of, and will hopefully be fixed by the October update.

    Just be careful when you are generating your new addresses for the new school year.

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    GrumbleDook's Avatar
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    Sorry Gav, meant to follow this up but been busy.

    The default email address tends to be userid@school.la.sch.uk and userIDs are unique across EMBC anyway, the userid formats being [forename-initial][surname][N] for adults and [forename][surname-initial][N] for students ... the latter is done to introduce an element of anonymisation for the students.

    Yes ... a known fault that was planned to be sorted before summer but the next version of the tools has been delayed to make sure that people are trained properly in schools.

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    docboggle's Avatar
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    It's not a major problem for us, but just thought I'd mention it to save anyone some grief.

    Looking at it now, I agree the username is a much better option for anominininty (can never spell that word!). We originally introduced the other version to make it easier for our kids to email each other (easier to work out).

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