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East Midlands Broadband Consortium (EMBC) Thread, OpenHive MailMarshal in Regional Broadband Consortiums (RBC); Does anyone know what is going on with the Capita OpenHive MailMarshal system? It's really slow processing emails inbound and ...
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    Edu-IT's Avatar
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    OpenHive MailMarshal

    Does anyone know what is going on with the Capita OpenHive MailMarshal system? It's really slow processing emails inbound and outbound (a good few hours delay) and it's most frustrating!

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    Oooh, failmarshal. Sometimes we're over the moon to be shot of that! That little issue used to crop up here constantly with no explanation ever offered.

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    It'll be a thing of the past soon but for now, I've got to work with.

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    We've been in contact with them all day, and it's a global issue.
    I'm only just starting to receive messages that were sent prior to 10am.
    Quite frankly, I'm more than a little frustrated with their service so far. And as for their support?! Hmmmmm...


    iForgot

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    Same. I'm only now getting messages from about 9am.



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