Multiple LDAP and AD Syncs in Help Desk Software
Originally Posted by ChrisP
You may add as many AD or LDAP syncs as you need, each with separate configuration and scheduled sync times.
LDAP and AD Configuration details may be found in the Web Help Desk Software - Administrator's Guide.
Another help desk software thread...over there ->
I invite you to share your Web Help Desk experiences with a 'boomam' over on a different help desk software thread here on EduGeek:
Good, bad, or indifferent; I'm sure 'boomam' would appreciate your unbiased opinions of the Web Help Desk Software.
Thanks in advance,
Help Desk Software Reporting
Dan, configuring auto-scheduled delivery of any Web Help Desk Software report couldn't be easier.
Originally Posted by DanW
You may create virtually any report needed in the Reports module, run them on demand, send them to PDF, or simply schedule the report to be automatically sent to the audience of your choice in PDF format via email.
Get more general information on help desk software reporting in Web Help Desk or feel free to contact your local rep or the support team for more details or a web-based walkthrough.
There is a section on configuring and auto delivering reports in the Web Help Desk Software Configuration Guide (13.4MB).