+ Post New Thread
Results 1 to 2 of 2
Downloads Thread, Microsoft Fix it Center Pro - Automated Diagnostic Portal in Links, Downloads and Scripts; ...
  1. #1

    Join Date
    Feb 2007
    51.403651, -0.515458
    Thank Post
    Thanked 2,716 Times in 2,004 Posts
    Rep Power

    Microsoft Fix it Center Pro - Automated Diagnostic Portal

    Link: https://wc.ficp.support.microsoft.co...n/SelfHelpCase

    FixIt Center Pro Blog / More Info

    Microsoft is dedicated to delivering the best possible customer experience when it comes to troubleshooting issues. Inside Microsoft’s Customer Service and Support organization, we have developed a system that can automatically identify the root cause of complex issues by detecting problem signatures. Using techniques such as pattern recognition, call stack analytics and problem signature detection, we are able to automatically match known issues to available solutions.

    For more than a year, we have been focused on developing these diagnostic systems to rapidly identify the solutions for complex issues without requiring the need to manual analysis. This has resulted in a tremendous reduction in the effort required to identify specific issues and surface precise solutions. Issues that used to take hours or days to troubleshoot now only take minutes.

    Given the impact that our automated diagnostics have had within Microsoft, we are now venturing out to make them available online. One of our first endeavors in this space is with a new service called “Fix it Center Pro”, which is now being made available as a beta in 18 languages to help solve issues for Microsoft customers globally.

    Fix it Center Pro Beta initially exposes our automated analysis of 14 different areas ranging from Windows Server Performance analysis to Exchange Server Diagnostics which literally check for many thousands of problem signatures.

    For more information about this new diagnostic service see the Microsoft Knowledge Base article:

  2. 2 Thanks to Arthur:

    AngryTechnician (6th March 2012), round2it (9th August 2013)

  3. #2

    AngryTechnician's Avatar
    Join Date
    Oct 2008
    Thank Post
    Thanked 1,212 Times in 761 Posts
    Rep Power
    Just gave this a quick try since I was halfway through looking at a performance issue anyway. Results are still pending.

    If you get the following error when you try it:


    (An unexpected error has occurred. Error code: 0xC00CE558)

    It's a proxy authentication issue. I had to add the following hosts to a Noauth rule on our Smoothwall:


  4. Thanks to AngryTechnician from:

    Arthur (6th March 2012)

+ Post New Thread

Similar Threads

  1. Replies: 5
    Last Post: 28th January 2009, 08:31 PM
  2. Jim'll fix it for you ...to learn with ICT
    By conehead in forum General Chat
    Replies: 2
    Last Post: 8th December 2008, 05:36 PM
  3. Thats an.... interesting way of fixing it
    By _Bat_ in forum General Chat
    Replies: 9
    Last Post: 31st March 2007, 05:22 PM
  4. Hot topics in education IT: PC Pro magazine
    By paultrotterpcpro in forum IT News
    Replies: 7
    Last Post: 17th August 2005, 09:43 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts