I've signed up a school to Office 365, registered and confirmed the domain ownership, created users via a CSV and now under licenses, all I can select are between two A3 plans. We'd like to use the A2 plan.
I tried the online chat facility/support from Microsoft and they themselves were unclear why A2 does not appear under licenses. Can anyone explain is this normal and how do I get A2 as an option to choose from? Many thanks!