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Cloud Services Thread, live@edu asking for secondary phone and email details in Technical; We are finding that live@edu is putting in a secondary screen requesting mobile phone and secondary email addresses. We are ...
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    robk's Avatar
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    live@edu asking for secondary phone and email details

    We are finding that live@edu is putting in a secondary screen requesting mobile phone and secondary email addresses.

    We are using sso so don't need the password reset functions.

    Anyone know if this can be stopped?

    @jamesbmarshall are you arround?

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    plexer's Avatar
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    We're not using sso but as long as I can access the admin panel it's not a problem either but a pain and confusing for users.

    Ben

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    Quote Originally Posted by robk View Post
    We are using sso so don't need the password reset functions.
    Quote Originally Posted by plexer View Post
    We're not using sso but as long as I can access the admin panel it's not a problem either but a pain and confusing for users.
    This is required as part of the forthcoming upgrade to Office 365 for education. As part of the upgrade your users Windows Live IDs become self-managed and in order to be able to do things like self-service password resets we need to collect some information.

    After the upgrade the SSO toolkit will need to be replaced with AD FS 2.0 federation, allowing you to manage your identity directly from your local AD; but the existing WLIDs will still exist for those upgraded users so that they retain access to services like SkyDrive, Xbox Live, Windows Phone, Zune, etc...

    Users can "make it go away" by filling in the form with their details. It's a one-time job.

  4. Thanks to jamesbmarshall from:

    zag (2nd July 2012)

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    I do get the rationale but decent prior notice would have been good and it's obvious that you're asking kids, in some cases Primary kids for their mobile phone numbers etc. tOH (teacher) was bugging me about this: Is it some kind of ID hack? She wasn't going to bleeping well hand over her mobile phone etc.

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    @jamesbmarshall Thanks for the information, I have to agree with @PiqueABoo some notice would have been nice, is there any way to delay the collection of this data for a site? Or at least whats the minimum information that can be entered. I am concerned that some parents will consider this a DPA issue with the collection of student mobiles etc.

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    I was wondering why I was seeing this when logging in online... we haven't deployed Live@Edu to pupils yet, and the staff don't use any of the web-based services, so they haven't seen it. Before it becomes an issue, is there any way to stop this? I understand it's because the Live profiles are becoming self managed, but in a school I can't really expect our staff and (soon) primary pupils to put data like this in, particularly with the huge push for eSafety lately.

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    There is no way to stop it. Your staff will have to fill it in.

    If you don't want to go through this process with your students then you could upgrade your tenant to Office 365 and provision your pupils straight onto that. That's going to be the only way.
    Last edited by jamesbmarshall; 3rd July 2012 at 11:29 AM.

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    Ah ok, that's pretty much how we were going to provision pupil accounts anyway... we're looking forward to being upgraded from Live@Edu to Office365.

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    Quote Originally Posted by jamesbmarshall View Post
    There is no way to stop it. Your staff will have to fill it in.

    If you don't want to go through this process with your students then you could upgrade your tenant to Office 365 and provision your pupils straight onto that. That's going to be the only way.
    This is all well and good but why didn't we get any notice.

    We only use SSO kit for all staff and students and its just confused all of our users to why they are geting asked for this personal info.

    @ jamesbmarshall Why didn't Microsoft inplement an option to switch this message off if using Live@Edu SSO Kit?

    Sorry but its a bit of a joke that changes where made and admin users where not given any notice.

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    Quote Originally Posted by MicrodigitUK View Post
    @ jamesbmarshall Why didn't Microsoft inplement an option to switch this message off if using Live@Edu SSO Kit?
    There is no option to switch it off. The information update is mandatory whether you use the SSO toolkit or not. After the upgrade to Office 365 is complete your existing users will manage their Windows Live IDs themselves, outside of your control. When it comes to resetting a forgotten password they will have to use the self-service portal which needs to be populated with some information.

    The SSO toolkit does not work, and is not supported, in Office 365 for education. In order to keep this functionality you'd need to move to AD FS 2.0 or Shibboleth federation.

    See the last question on this page for more: Live@edu

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    Got an email from MS confirming this today.

    Ben

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    I've got to be honest, Microsoft really have dropped the ball on this one. Another organisation that doesn't understand how schools work. Requesting all this information is ridiculous.

    Do they really expect a Primary school child to self manage a password? What planet are they living on?

    Is there no way we can PowerShell in the school phone number into each and every account? These sort of decisions are going to force pupils to use their hotmail accounts as a secondary account - exactly what we don't want, as the school have no control over the account whatsoever!

    Come on Microsoft, we're talking about children here using e-mail services. Let school admins do the day to day running and supporting of accounts.

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    john's Avatar
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    Quote Originally Posted by plexer View Post
    Got an email from MS confirming this today.

    Ben
    Same here got the notice today for a primary not good show Microsoft the notice should have come a month or so before the change over.

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    Well they did apologise: We apologize for the late notice and any potential confusion to your user base.

    Another organisation that doesn't understand how schools work.
    Everyone went to one when they were kids. I concluded they understood perfectly but did it anyway.

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    Michael's Avatar
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    There isn't really any confusion though really - Microsoft should have given more notice, but also take into consideration school's needs. It's called Live@Edu after all...



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