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Cloud Services Thread, Cannot paste into Outllok (OWA) crashes... in Technical; Hi All, Wondered if someone could give me a quick answer on this? When the user tries to paste into ...
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    Koldov's Avatar
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    Cannot paste into Outllok (OWA) crashes...

    Hi All,

    Wondered if someone could give me a quick answer on this?

    When the user tries to paste into an email in OWA it crashes (there is a problem... Has to close...), I did fix this a while ago and I can't remember how!

    I had tried loads of suggestions from Goooooogling and one just worked, but I was so relieved I didn't write it down anywhere.

    I'm not sure if it was an outdated IE, a setting that made the default paste plain text or some other suggestion...

    Anyone sorted this and can let me know off the top of their head quickly? My Google-fu is weak today

    K

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    Michael's Avatar
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    Try resetting IE to defaults and clearing the cache.

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    Last edited by RichB; 13th June 2014 at 01:47 PM.

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    Michael's Avatar
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    If you're using Office 365's OWA, you should really be using IE10 or later, Chrome or FF as IE9 doesn't have a built in Spell Checker that Office 365 and other websites rely on.

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    Interestingly we had a member of staff who can't copy and paste in Office 365 when using webmail. using IE 10

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    Michael's Avatar
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    Every site I support, they use Office 365 and IE10 - it's a working formula, I know that much

    As I say, resetting the browser does fix a lot of issues but occasionally Microsoft do drop a clanger and break perfectly good browsers like IE9 for no good reason.

    I wouldn't mind, but some users are still using the likes of Windows Vista and that only supports IE9 at most.



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