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Cloud Services Thread, Office 365: dirsync error 611 and Invalid Namespace warning in Technical; Originally Posted by sonofsanta Still occurring every half an hour - just done so now, in fact - even if ...
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    Quote Originally Posted by sonofsanta View Post
    Still occurring every half an hour - just done so now, in fact - even if I knock the DC down to None on the LDAP requirements as well. Need to finish emailing the support engineer on that one, actually.

    D'you have your suspicions, then?
    Yes, but i am not in a place to say at the moment as I am still debugging the issue at a very low level.

    Q. Do you have any windows 2003 domain controllers?

    Thanks,
    J

  2. #17

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    Quote Originally Posted by EduTech View Post
    Yes, but i am not in a place to say at the moment as I am still debugging the issue at a very low level.

    Q. Do you have any windows 2003 domain controllers?

    Thanks,
    J
    Did have - do not now. Domain functional level is 2008R2, two DCs.

  3. #18

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    Thanks.

    Will be in touch... as no doubt this will come to me soon.

    Jame.s

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    Alrighty then not an urgent case at the moment as the system isn't live for users yet here.

    Thanks a lot!

  5. #20

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    Quote Originally Posted by sonofsanta View Post
    Alrighty then not an urgent case at the moment as the system isn't live for users yet here.

    Thanks a lot!
    No Problem, I'm confident *just got to do some more tests* that I have found the root cause now, will speak with you via SR [I have taken ownership as your case has now been escalated] + check your environment :-)

    Thanks,

    James.
    Last edited by EduTech; 13th January 2014 at 07:15 PM.

  6. #21

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    Quote Originally Posted by EduTech View Post
    No Problem, I'm confident *just got to do some more tests* that I have found the root cause now, will speak with you via SR [I have taken ownership as your case has now been escalated] + check your environment :-)

    Thanks,

    James.
    Very cool - anything you need from me, give me a shout, I'm in now till 4pm and can hook you up with remote sessions as necessary (on a laptop if you want to be left to look around for a while).

  7. #22

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    Thumbs up

    I just thought I would update this thread, in case anyone else got the particular Error

    Password synchronization failed for domain: domain.local. Details:
    System.DirectoryServices.Protocols.LdapException: The operation was aborted because the client side timeout limit was exceeded.
    at System.DirectoryServices.Protocols.LdapConnection. ConstructResponse(Int32 messageId, LdapOperation operation, ResultAll resultType, TimeSpan requestTimeOut, Boolean exceptionOnTimeOut)
    The DirSync components need to make an LDAP query to the DC’s as part of the password sync process, there is an issue in the LDAP library in windows that causes binds to DC’s to fail when chasing LDAP referrals. DirSync does not need to chase referrals to work and therefore does not normally raise an issue for the product.

    However, if the GUEST account is enabled the bind will work, but a subsequent query will not be processed correctly and an LDAP timeout error generated. This causes the password sync component of DirSync to fail.

    This issue in the LDAP library is in the windows operating system and is only currently exposed by DirSync. The windows product group are currently looking at fixing this in a future version of windows (i.e not one that is currently released)

    Further more a change maybe made to DirSync Product in a later version!

    The current solution is to disable the GUEST account.

    James.
    Last edited by EduTech; 13th February 2014 at 04:31 PM.

  8. Thanks to EduTech from:

    sonofsanta (14th February 2014)

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