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Cloud Services Thread, Autodiscover - Staged migration in Technical; I'm looking at doing a staged migration from Exchange 2007 to Office 365 with one mail box and I can't ...
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    Autodiscover - Staged migration

    I'm looking at doing a staged migration from Exchange 2007 to Office 365 with one mail box and I can't seem to get very far (having a thick day). I'm going through the migration wizard in office 365, created my CSV file and provide my on premise details. When I get two the step below I enter in what I think it should but it fails so I run the connectivity tests and all of them fail, so imp guessing what im typing in is wrong. If someone can advise on the correct format that would be much appreciated.
    Here similar to what i'm typing in
    Exchange Server - servername.school.lancs.sch.uk
    RPC Proxy server - school.lancs.sch.uk
    autodiscover.png

    Hope this makes sense. Thanks

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    Are you using AutoD for the migration or do you have an endpoint?

    Why isn't AUtoD working, the page before that should pick up those settings.

    The RPC should be mail....com

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    EduTech's Avatar
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    Hi,

    What is your exchange 2007 configured to use? The URL that you are using for OWA try using that in the fields.
    @sukh - It only completes them automatically once it has worked once.

    James.

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    Hey James

    I thought if AutoD is working it populates unless there is an issue. I.e what's happened here...
    I will have to look again, you sure?

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    EduTech's Avatar
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    Quote Originally Posted by sukh View Post
    Hey James

    I thought if AutoD is working it populates unless there is an issue. I.e what's happened here...
    I will have to look again, you sure?
    I am pretty sure you had to type in the URL yourself when you setup the batch migrations, happy to be wrong just going off memory from when I did this a few months ago.

    James

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    Haven't had time to look into this, but regardless need to know which method is being used here. I assume AutoD?

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    Thanks for the responses I assume i'm using auto discover. We are using outlook web access and I can see outlook anywhere is enabled. I think i'm typing the wrong info in but can't work out what is should be. I have run the exchange connectivity tester and they all fail on the auto discover, but yet when my clients using outlook on the desktop it discovers everything fine.

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    Internally I assume you mean they clients are connected on the LAN? If yes they would use the SCP for AutoD.

    I would suggest you sort out AutoD from outside.

    What does ExchRCA say?

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    Its fails on everything for external.
    I get the following, hopefully you can explain this.

    The Microsoft Connectivity Analyzer is attempting to test Autodiscover for username@site.lancs.sch.uk.
    Testing Autodiscover failed.

    Test Steps

    Attempting each method of contacting the Autodiscover service.
    The Autodiscover service couldn't be contacted successfully by any method.

    Test Steps

    Attempting to test potential Autodiscover URL https://site.lancs.sch.uk/AutoDiscover/AutoDiscover.xml
    Testing of this potential Autodiscover URL failed.

    Test Steps

    Attempting to resolve the host name site.lancs.sch.uk in DNS.
    The host name couldn't be resolved.
    Tell me more about this issue and how to resolve it

    Additional Details





    Attempting to test potential Autodiscover URL https://autodiscover.site.lancs.sch....toDiscover.xml
    Testing of this potential Autodiscover URL failed.

    Test Steps

    Attempting to resolve the host name autodiscover.site.lancs.sch.uk in DNS.
    The host name couldn't be resolved.
    Tell me more about this issue and how to resolve it

    Additional Details





    Attempting to contact the Autodiscover service using the HTTP redirect method.
    The attempt to contact Autodiscover using the HTTP Redirect method failed.

    Test Steps

    Attempting to resolve the host name autodiscover.site.lancs.sch.uk in DNS.
    The host name couldn't be resolved.
    Tell me more about this issue and how to resolve it

    Additional Details





    Attempting to contact the Autodiscover service using the DNS SRV redirect method.
    The Microsoft Connectivity Analyzer failed to contact the Autodiscover service using the DNS SRV redirect method.

    Test Steps

    Attempting to locate SRV record _autodiscover._tcp.site.lancs.sch.uk in DNS.
    The Autodiscover SRV record wasn't found in DNS.
    Tell me more about this issue and how to resolve it

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    You need the whole report really. Can you PM?

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    @sukh Pm'd

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    sorted?

  13. Thanks to sukh from:

    LukeC (25th October 2013)

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    that problem is now sorted! Was to do with auto discover and no pointer on DNS. Also found an issue with the Auto look anywhere which also stopped auto discover working as IPv6 had been enabled on the machine. Now just trying to sync a mailbox but my tenant has been marked for Removal!

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    Not the first, log case with support and ask them stop removal process.

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