+ Post New Thread
Results 1 to 15 of 15
Cloud Services Thread, Office 365 DirSync - STOPPED-SERVER-DOWN in Technical; Hi, I am having difficulty getting my domain to sync accross to Office 365. I have installed the DirSync tools ...
  1. #1

    Join Date
    Jul 2009
    Location
    Staffs
    Posts
    76
    Thank Post
    10
    Thanked 9 Times in 7 Posts
    Rep Power
    12

    Office 365 DirSync - STOPPED-SERVER-DOWN

    Hi,

    I am having difficulty getting my domain to sync accross to Office 365. I have installed the DirSync tools many many times now and keep hitting the same error. The configuration runs great, but when I come to do a sync, two management agents run;

    Active Directory Connector - SUCCESS
    Windows Azure Active Directory Connector - STOPPED-SERVER-DOWN

    Every article I have found seems to suggest that this happens because the azure account has an expired password, but I have checked and this is not the case. I can use the account to connect to Office365 via Powershell from the same machine and I can login to the portal with no problems at all.

    Can anyone help?

    Thanks
    Mike

  2. #2

    Join Date
    Dec 2012
    Posts
    44
    Thank Post
    0
    Thanked 3 Times in 3 Posts
    Rep Power
    4
    Is this an existing dir sync server or a new one you can't get working ?

    Matty

  3. Thanks to mattysmith80 from:

    mbedford (31st August 2013)

  4. #3
    jamesbmarshall's Avatar
    Join Date
    Feb 2010
    Location
    Reading, UK
    Posts
    533
    Thank Post
    26
    Thanked 232 Times in 162 Posts
    Rep Power
    87
    Try resetting the password for the user in any case, even if it hasn't or isn't due to expire.

    You'll need to run through the DirSync config again just to be on the safe side. I hit this issue the other day, bugged the hell out of me. Resetting the Office 365 user password sorted it.

  5. Thanks to jamesbmarshall from:

    mbedford (31st August 2013)

  6. #4

    Join Date
    Jul 2009
    Location
    Staffs
    Posts
    76
    Thank Post
    10
    Thanked 9 Times in 7 Posts
    Rep Power
    12
    Its an existing one, I have come back to it after about 30 days of leaving it (due to summer break) and its not working. It has been working for the better part of 6 months.

  7. #5

    Join Date
    Jul 2009
    Location
    Staffs
    Posts
    76
    Thank Post
    10
    Thanked 9 Times in 7 Posts
    Rep Power
    12
    I have done James, several times... I think I have become an expert at resetting the password he he
    Last edited by mbedford; 27th August 2013 at 08:47 PM.

  8. #6
    the_dude's Avatar
    Join Date
    Nov 2012
    Location
    SoCal
    Posts
    85
    Thank Post
    0
    Thanked 17 Times in 11 Posts
    Rep Power
    6
    maybe try creating a new global admin account?

  9. #7

    Join Date
    Dec 2012
    Posts
    44
    Thank Post
    0
    Thanked 3 Times in 3 Posts
    Rep Power
    4
    Quote Originally Posted by mbedford View Post
    Its an existing one, I have come back to it after about 30 days of leaving it (due to summer break) and its not working. It has been working for the better part of 6 months.
    And is DIRSync the only thing you have running on it ?

    Only reason I ask is I had the same issue a few weeks back. Randomly the service stopped and wouldn't start then when I started looking into groups and security some weren't there. But they were services and accounts set up during the install.

    So rather than spend ages trying to diagnose I just recreated the DIR Sync server

  10. Thanks to mattysmith80 from:

    mbedford (31st August 2013)

  11. #8

    Join Date
    Jul 2009
    Location
    Staffs
    Posts
    76
    Thank Post
    10
    Thanked 9 Times in 7 Posts
    Rep Power
    12
    That's not a bad shout. Its on an application server at the moment with about 10 other licensing services for things like AutoCAD and SolidWorks etc...
    I think I will create a separate VM for it, for the sake of 2 hours work its worth ago.

    The-Dude - Yes I did that today hoping that it would be fixed by doing that.

    I will try a new server tomorrow.

    Thanks
    Mike

  12. #9

    Join Date
    Dec 2012
    Posts
    44
    Thank Post
    0
    Thanked 3 Times in 3 Posts
    Rep Power
    4
    Yeh well we just had dir sync on its own server so was just easier to start again instead of spending a lifetime tracking the fault down

  13. Thanks to mattysmith80 from:

    mbedford (31st August 2013)

  14. #10

    EduTech's Avatar
    Join Date
    Aug 2007
    Location
    Reading
    Posts
    5,068
    Thank Post
    160
    Thanked 925 Times in 727 Posts
    Blog Entries
    3
    Rep Power
    273
    Hi,

    Can you please look at the event log, and give me the IDs that have been logged?

    You might need to ensure you are running the latest version of the DirSync Software as I am sure you can see from recent threads on here many people have experienced issues recently.

    Regards,
    James.

  15. Thanks to EduTech from:

    mbedford (31st August 2013)

  16. #11

    Join Date
    Jul 2009
    Location
    Staffs
    Posts
    76
    Thank Post
    10
    Thanked 9 Times in 7 Posts
    Rep Power
    12
    hi james

    I will take a look in the morning and post the events here here. As far as the dirsync versions go, it's the latest version as of today, I noticed that problem in the forum posts around this one, thanks for the suggestion though.

    Mike

    sent from my android phone

  17. #12

    Join Date
    Jul 2009
    Location
    Staffs
    Posts
    76
    Thank Post
    10
    Thanked 9 Times in 7 Posts
    Rep Power
    12
    Hello,

    I have a built a new 2012 server today specifically for DirSync. Same error has occurred :-(

    Please see eventlog entries below

    ProvisioningServiceAdapter::ExecuteWithRetry: Action: Import, Attempt: 3, Exception: Microsoft.Online.Coexistence.ProvisionRetryExcepti on: Unable to communicate with the Windows Azure Active Directory service. Tracking ID: 003fd61a-b71d-4932-83aa-711b0c253d99 See the event log for more details. ---> System.ServiceModel.EndpointNotFoundException: There was no endpoint listening at https://adminwebservice.microsoftonl...ingservice.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A socket operation encountered a dead network 157.56.55.72:443
    at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
    at System.Net.ServicePoint.ConnectSocketInternal(Bool ean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
    --- End of inner exception stack trace ---
    at System.Net.HttpWebRequest.GetRequestStream(Transpo rtContext& context)
    at System.Net.HttpWebRequest.GetRequestStream()
    at System.ServiceModel.Channels.HttpOutput.WebRequest HttpOutput.GetOutputStream()
    --- End of inner exception stack trace ---

    Server stack trace:
    at System.ServiceModel.Channels.HttpOutput.WebRequest HttpOutput.GetOutputStream()
    at System.ServiceModel.Channels.HttpOutput.Send(TimeS pan timeout)
    at System.ServiceModel.Channels.HttpChannelFactory`1. HttpRequestChannel.HttpChannelRequest.SendRequest( Message message, TimeSpan timeout)
    at System.ServiceModel.Channels.RequestChannel.Reques t(Message message, TimeSpan timeout)
    at System.ServiceModel.Channels.ServiceChannel.Call(S tring action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
    at System.ServiceModel.Channels.ServiceChannelProxy.I nvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
    at System.ServiceModel.Channels.ServiceChannelProxy.I nvoke(IMessage message)

    Exception rethrown at [0]:
    at System.Runtime.Remoting.Proxies.RealProxy.HandleRe turnMessage(IMessage reqMsg, IMessage retMsg)
    at System.Runtime.Remoting.Proxies.RealProxy.PrivateI nvoke(MessageData& msgData, Int32 type)
    at Microsoft.Online.Coexistence.Schema.IProvisioningW ebService.ReadBack(Byte[] inputCookie, Boolean isFullSync)
    at Microsoft.Online.Coexistence.ProvisionHelper.Invok eAwsAPI[T](Func`1 awsOperation, String opsLabel)
    --- End of inner exception stack trace ---
    at Microsoft.Online.Coexistence.ProvisionHelper.Commu nicationExceptionHandler(CommunicationException ex)
    at Microsoft.Online.Coexistence.ProvisionHelper.Invok eAwsAPI[T](Func`1 awsOperation, String opsLabel)
    at Microsoft.Azure.ActiveDirectory.Connector.Provisio ningServiceAdapter.<>c__DisplayClass7.<Import>b__6 ()
    at Microsoft.Azure.ActiveDirectory.Connector.Provisio ningServiceAdapter.ExecuteWithRetry(String actionName, Action action).

  18. #13

    Join Date
    Jul 2009
    Location
    Staffs
    Posts
    76
    Thank Post
    10
    Thanked 9 Times in 7 Posts
    Rep Power
    12
    Fixed it!

    Turns out the Forefront TMG 2010 does not like Anonymous traffic on port 443. I had to create a very counter intuitive rule to allow this traffic past our firewall. I'm not going to post it here as its quite complex but if anyone experiences this problem and is using TMG2010, PM me and I will let you know what I did.

    Thanks everyone for your help,
    Mike

  19. #14

    Join Date
    Jun 2014
    Posts
    2
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hi Mike

    I have PM'd you regarding your solution. hope you are able to help.

  20. #15

    Join Date
    Jul 2009
    Location
    Staffs
    Posts
    76
    Thank Post
    10
    Thanked 9 Times in 7 Posts
    Rep Power
    12
    Just replied :-)

SHARE:
+ Post New Thread

Similar Threads

  1. Replies: 1
    Last Post: 1st April 2014, 01:15 PM
  2. DirSync will break when your Office 365 admin password expires
    By AngryTechnician in forum Cloud Services
    Replies: 0
    Last Post: 24th June 2013, 10:17 AM
  3. PSA: DirSync & Password Sync now available for Office 365
    By jamesbmarshall in forum Cloud Services
    Replies: 31
    Last Post: 19th June 2013, 04:01 PM
  4. Office 365 Push Mail Stopped Working
    By Michael in forum Cloud Services
    Replies: 1
    Last Post: 8th May 2013, 09:51 AM
  5. Replies: 0
    Last Post: 3rd November 2012, 11:46 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •