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Cloud Services Thread, DirSync errors event ID 0,110, 655,6801,6803 in Technical; Hu all We have recently installed Dirsync and hope to roll out Office 365 for September Yesterday one of our ...
  1. #1

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    DirSync errors event ID 0,110, 655,6801,6803

    Hu all

    We have recently installed Dirsync and hope to roll out Office 365 for September

    Yesterday one of our Hyper-V Host crashed bringing the VM that had the DirSync down.

    It all rebooted back ok but noticed in Event ID log that :

    Log Name: Application
    Source: Directory Synchronization
    Date: 25/08/2013 15:32:52
    Event ID: 0
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: SRV-APP01.mrwu.sch
    Description:
    Unable to establish a connection to the authentication service. Contact Technical Support. GetAuthState() failed with -2147186688 state. HResult:0. Contact Technical Support. (0x80048862)
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Directory Synchronization" />
    <EventID Qualifiers="0">0</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-08-25T14:32:52.000000000Z" />
    <EventRecordID>5490</EventRecordID>
    <Channel>Application</Channel>
    <Computer>SRV-APP01.hinchleyw.sch</Computer>
    <Security />

    as well as numerous others 0, 110, 655, 6901, 6803 all pointing to an un-contactable authentication server from MS

    I Flush the DNS off the Dirsync server and restart the DNS client and things seem settled, presuming that Event Log shows Event ID 653 and 654 indicating that the provisional credentials have been 'pinged' ok again

    The errors popped back after a few hours whereby I flushdns and restart DNS Client and it seems to work again.

    Just getting my head round Office 365 mind so could this be MS Office 365 end these few days that's an issue and the server rebooting and coming back was just a coincidence when these issues started?

    thanks as always

  2. #2

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    I have now forced a sync via powershell start-onlinecoexistancesync

    Still fails with similar errors in event viewer.

    Looking in miiclient.exe I get the following:

    azure error.png

    Bit new to Office 365 what does this mean?

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    jamesbmarshall's Avatar
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    The best thing to do here is to contact Microsoft support.

    Support for Office 365 Education is free and 24x7 - you can log a service request via the admin portal, and from there you can also find the phone number.

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