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Cloud Services Thread, Easymail migration to Office 365 in Technical; Allthough swapping 5 & 6 around wouldn't hurt. Ben...
  1. #46

    plexer's Avatar
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    Allthough swapping 5 & 6 around wouldn't hurt.

    Ben

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    witch's Avatar
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    Sorry @plexer
    I don't understand steps 5 and 6. I dont have access to modify the Mx record - I have had to do a change request to swgfl to do that for the domain verification.
    Where or what is the exchange control panel?

  3. #48

    plexer's Avatar
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    As your DNS is controlled by the LEA then yes for any of those changes you will have to submit a change request to them for that.

    The exchange control panel is part of Office 365, there are different places you do admin in Office 365 depending on what you are doing.

    Ben

  4. #49
    Boredguy's Avatar
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    SWGfL were quite quick at doing my change requests for 365 back at the end of August. Most of them were done within 48hrs of logging them on the esi site.

  5. #50

    witch's Avatar
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    Thanks - I did wonder, but I have no understanding of what the modification would be?

    *I'm not trying to be difficult - I just need to understand exactly what I am doing, before I even start this - and currently I am not sure at all
    Last edited by witch; 7th November 2013 at 08:02 PM.

  6. #51

    plexer's Avatar
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    The details for the initial TXT record are given once you sign up for Office 365.

    Until you change the MX record email will still be delivered to the Easymail servers so up until that point you can do all the testing and fiddling on Office 365 that you want without breaking anything.

    Ben

  7. #52

    witch's Avatar
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    OK...so you are saying what exactly? Set up my email migration on Office 365 to see if it would work? But how could it if the record hasnt been changed?
    I really don't get this and I am sure I am just being particularly thick...even more so than usual..

    And if they issue the details for the initial txt record, why or how do I change the MX record?

  8. #53

    plexer's Avatar
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    They have to create the TXT record so that it verifies your domain with Microsoft.

    The MX record tells email servers what server to deliver the mail too until you are ready to switch permanently it can still point to the current Easymail service.

    The migration process basically logs in to the easymail server and downloads any email in to that persons Office 365 account, it keeps doing this until you tell it to stop therefore it will pick up all the historical email and any new email sent.

    Once you want to move to Office 365 permanently you get SWGfL to change the MX record to the one provided by Office 365 this now means that any new email is delivered direct to the users Office 365 mailbox, the migration can now be told to stop, it will then do one final check for email before it stops.

    Before the MX record has been changed you can still log in to Office 365 as and admin and users can login but at the moment email will go to the easymail server before the Office 365 migration downloads it to the Office 365 account.

    Changing the MX record is one of the last things we want to do as it means they can still access Easymail while you test Office 365 if we change the record too early users have to rely on Office 365 only.

    If you want to talk through it and have the time ring me tomorrow.

    Ben

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    speckytecky's Avatar
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    I'm with @witch - not finding this at all straightforward and deadly worried if and when the time comes to migrate our accounts to O365. I can think of 4 of our staff who would be big time peed off if their treasured folders and contents vanished - my card would be big time marked for redundancy I reckon

  10. Thanks to speckytecky from:

    witch (7th November 2013)

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    plexer's Avatar
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    The email will always exist in the easymail accounts the imap migration doesn't delete anything it will basically mirror their easymail emails in to their office 365 account.

    Ben

  12. Thanks to plexer from:

    speckytecky (8th November 2013)

  13. #56

    witch's Avatar
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    I have already provided swgfl with the txt and mx record provided by office365 in order to verify that we are an educational establishment.
    It just said that I needed to do that - and it said either the txt or the mx with no info as to why I would choose so I put both down, so that I could get the educational office 365
    Have I done it wrong then? I have just checked and I am correct, it doesnt mention emails at all.
    I have sent in a support call asking them to ignore the MX record
    Told you I had no idea what I was doing

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    witch's Avatar
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    I give up

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    plexer's Avatar
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    Don't give up but before any changes of made lets work on this together.

    If you have submitted a request to have the MX record of domain changed chase this up and stop doing it as soon as you can.

    Ben

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    Quote Originally Posted by plexer View Post
    A service like this https://www.migrationwiz.com/Default.aspx might be able to help.

    They reckon they can move anything to Office 365

    Ben
    I have just done this for a client - honestly the easiest migration I have ever done!

    @witch - if you need any help tomorrow PM me and email address and I will try and help you get your head around it if needs be - I still owe you a favour from when you sorted my CV

  17. #60

    witch's Avatar
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    Quote Originally Posted by glennda View Post
    I have just done this for a client - honestly the easiest migration I have ever done!

    @witch - if you need any help tomorrow PM me and email address and I will try and help you get your head around it if needs be - I still owe you a favour from when you sorted my CV
    Lucky you said that last - because telling me something is easy when I really don't understand it at all isn't going to make me feel good now, is it?
    I cannot use any paid-for solutions at this point
    What I dont understand is why Office365 gave me the MX record without saying anything about email. I cant be the only one caught out by that.
    But I can write a CV and play the French Horn. Pretty carp at IT though....

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