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Cloud Services Thread, Easymail migration to Office 365 in Technical; I SO sympathyse with you @ witch I'm in the same boat! I often have calls when I'm not - ...
  1. #31
    speckytecky's Avatar
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    I SO sympathyse with you @witch I'm in the same boat!

    I often have calls when I'm not - I don't mind if it's a genuine issue but sometimes I'm left speechless!!

    Quote Originally Posted by witch View Post
    I'm utterly lost
    Presumably you mean Outlook in Office 365. I don't have an account yet
    I can't even find where to go to set up an Office 365 A2 free account.
    I am sure to get it all wrong and lose everyone's emails. How on earth I would do it when I am only part-time and not here when the teachers aren't is beyond me.

  2. #32

    witch's Avatar
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    I have had confirmation that SWGfL are NOT OFFERING FREE MIGRATION ANYMORE.
    I did point out that it would be nice for us to be told.
    Apparently their new subscription service thing includes email migration using SIMS and single sign-on. Apart from the cost, that is no good to me as I don't have SIMS

  3. #33

    witch's Avatar
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    On another note - I am trying to set up this test Outlook account but what do I put in the incoming and outgoing mail server boxes? Sorry, never done it

  4. #34

    plexer's Avatar
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    mail.domainname or possibly imail.domainame don't worry too much about outgoing if you have to put something try smtp.domainname

    We don't need to be able to send just receive via imap.

    Ben

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    Hi Witch,

    Don't know if it helps but what here is what we did as ours was a council run email system with no clear migration route.


    1. Set up our new account with office 365 trial.
    2. Told staff to not use emails after a certain date.
    3. Asked our LEA to redirect our email to the office 365 account.
    4. On this date we reset everyones password to something only we knew
    5. Set up a laptop with MS outlook client installed on it.
    6. Added a new email account (One of the staffs, did it alphabetically) This was their current email on the old system.
    7. Also added their new office 365 account.
    8. Once all the emails had downloaded on the old account we selected them all and copied them over to the O365 account and synced it back up.
    9. Then once it was complete removed the two accounts and repeated for each account.



    Didn't take too long to do.

    Here is a link to the easy mail process for linking to outlook.
    How to setup POP3/IMAP using Microsoft Outlook to receive RM EasyMail Plus emails

  6. Thanks to tj2419 from:

    witch (7th November 2013)

  7. #36

    witch's Avatar
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    Blimey
    There's only me on three hours a day - don't think I would manage all that
    It's been a very long day..
    Not sure what you mean by ask the LA to redirect emails - that's possible then? What are they redirecting to? Outlook or O365?
    Presumably you had to set up office 365 accounts for everyone first. Then set up an outlook account for everyone. Don't understand where you say "added their new O365 account" To where? Then the emails were downloaded to outlook? PST? Then copied to O365? Would this method keep ALL their emails, past and present?
    Goodness. And all this with staff not being able to use their emails.
    Last edited by witch; 7th November 2013 at 01:52 PM.

  8. #37

    plexer's Avatar
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    That's why originally said it may be worth getting them to pay for a company to do it as your time is limited.

    Just confirm for the others you do have imap access as I was able to add your test account into the outlook client and connect to receive email via imap.

    I'm guessing everyone who has easymail does have imap access even if they don't know it so migration using the built in tools that Office 365 provides will work.

    Ben

  9. #38
    Boredguy's Avatar
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    Quote Originally Posted by witch View Post
    On another note - I am trying to set up this test Outlook account but what do I put in the incoming and outgoing mail server boxes? Sorry, never done it
    To see if you have IMAP connection to your easymail, in outlook set your incoming mail name to imap.schooldomainname
    outgoing should be post.schooldomainname

    Otherwise you can use imap.easymail.ifl.net and post.easymail.ifl.net

    I've just tried with our Office365 instance and setup a IMAP migration endpoint for the primary school that we support that uses SWGfL easymail, and it fails to connect so a PST upload would likely be the route to go.

  10. #39

    Edu-IT's Avatar
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    In all honesty for 300, is the school really not willing to pay that? If you have 60 users then it's 5 per user. Do you pay for EasyMail at the moment? In the long term you won't have that to pay for so it could even itself out? Plus you won't have the headache and on your part time hours, I imagine you have enough to do.

  11. #40

    plexer's Avatar
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    @witch I am 99% sure that and imap migration using the office 365 portal would be a success.

    Ben

  12. #41

    plexer's Avatar
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    @witch I'm now 100% an imap migration from easymail to Office 365 will work.

    But as it doesn't look like there is anyway to export contacts from easymail they have to re-enter any external contacts.

    Ben

  13. Thanks to plexer from:

    kevin_lane (13th December 2013)

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    its interesting to be keeping an eye on this as this is a task that I will have to undertake in the near future.

  15. #43

    plexer's Avatar
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    So I think this is the procedure:

    1: Sign up for Office 365.
    2: Add your domain.
    3: Verify domain by using a txt record.
    4: Setup user accounts for all users via csv upload on the Office 365 portal - From this point users can login and use Office 365.
    5: Start a migration using the exchange control panel.
    6: Modify MX record so that inbound mail now flows into your Office 365 tenant.
    7: Users now use Office 365 exclusively.
    8: Once all mail has migrated the migration is finished.
    9: Old provider decommissions Easymail for you.

    Anyone see an issue with the steps?

    This is just the high level overview some of the steps will require a bit of work.

    Ben

  16. Thanks to plexer from:

    witch (7th November 2013)

  17. #44

    Edu-IT's Avatar
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    How are you going to combat mail that comes in while you do the migration? That will flow to the old mailbox and I think once a migration is complete it wouldn't go back to check for new mail would it, there has to be a cut off. Would it not make sense to change the MX first, after creating the new mailboxes, so any new mail flows to the Office 365?

  18. #45

    plexer's Avatar
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    The migration sync runs until you tell it to stop.

    You would tell it to stop after you had changed the mx record it then does a final sync of email.

    Ben

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