It may be a sub-folder problem. Various threads suggest that it is email accounts that have a long list of subfolders under the inbox. I cant confirm that all 16-odd have the problem but I have checked three and they definitely do.
Info is here:
Inbox's sub folders are not migrated with IMAP migration tool - Email and calendar - Office 365 - Microsoft Office 365 Community
IMAP migration fails - Email and calendar - Office 365 - Microsoft Office 365 Community
this may well be why SWGfL stopped offering the service?
I have just checked a successful migration and this particular user has so many folders that they run off the page (has she never thought about saving them ELSEWHERE!) so I'm not even sure that this is the issue
Last edited by witch; 8th December 2013 at 09:36 AM.
With a connected account emails will be pulled in until the easymail server is no longer available.
Perhaps that will work better than the migration would have to test perhaps using one of the failures?
By golly @witch - those two schools get some added value with you don't they. I hope that they let you claim all the overtime you give them.
Now for the oft expected numpty question from me! You mention saving messages from UnEasymail to other than the folders provided - I'd love to know how to do that myself - especially as my Bursar now has fast approaching 2GB in her folders; that come migration time if I lost any of them I'd be hugely in the deep, deep, doo da!!
For users where you have this sort of issue I think you may have to get them an outlook client licence to enable a local copy to be made.
did I? Where!
It seems to be saying that the default folders are ok but the issue is if you have lots of folders you have created
Tomorrow I will follow @plexer's instructions and try and do the connected account thing to see if that works. If it does, then I might go down that route as there aren't TOO many to do.
Ahh - I see, I thought you meant in another sort of Easymail folder.
I was thinking of getting them to use Outlook - at least the emails will be saved on their own machines - but where? It cant be in their profile so I would have to make sure that it was saved somewhere that will be synced. But if we are going to office 365 then that is all moot. @plexer If I am going to try the connected account thing - presumably I need to take the account I am going to try out of the migration. At the moment all the accounts are still there, both failed and working.
Will doing it that way pull in ALL the emails in the account
Last edited by witch; 8th December 2013 at 06:32 PM.
It should show them the same structure as already in easymail. They should then be able to drag the mail between accounts in a similar fashion to the migration (just not automatically)
I removed one of the accounts that failed to migrate from the migration list
I logged on to Office 365 as that user
I followed the instructions to connect an account very very carefully. I have received an error message stating that a test connection to that account wasn't successful. Either the email address or password is incorrect
But it isn't
I have just logged on to the user's Easymail account with the same details successfully. And also started the connection wizard again, with the same result.
I am at a loss now as to what to do, @Boredguy @plexer
Last edited by witch; 9th December 2013 at 09:29 AM.
Also - reading around the subject - the connection only downloads new emails so it wouldnt migrate all their old emails?
Have you tried to connect the 2 accounts via outlook? It's very strange if 365 can not see those few accounts.
We dont use Outlook. I don't know how to do that. I wouldnt be able to change someone else's email account anyway
Last edited by witch; 9th December 2013 at 10:16 AM.
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