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Cloud Services Thread, Easymail migration to Office 365 in Technical; OK - tried my first migration today using the excellent guide kindly produced by @ plexer Trying to log that ...
  1. #181
    speckytecky's Avatar
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    OK - tried my first migration today using the excellent guide kindly produced by @plexer

    Trying to log that 'test' account on at https://login.microsoftonline.com/ I got the following message. Where have I gone wrong.
    We don't recognize this user ID or password

    Make sure you typed the user ID assigned to you by your organization. It usually looks like someone@example.com or someone@example.onmicrosoft.com. And check to make sure you typed the correct password.




  2. #182

    plexer's Avatar
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    Have you already created the users in Office 365?

    Logging in using the full email address?

    Ben

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    Looking at your document, your bottom 2 migration tasks (Single account and slongtest) would appear to have completed successfully and it only detected 1 mailbox for that task.
    Your emailaddresses1and2 detected 21 mailboxes and only managed to sync 11 of them.
    Of the 10 that have failed, have you tried setting up a separate task for each one?
    When I did mine, I had a few migrations that failed on the first attempt as there was lots of e-mails in their account (nearly 5gb) and it was dropping the connection. I restarted the task after hours and it then happily copied over.

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    @Boredguy
    I didnt set up separate things for each one, I did them all in a group of 10, which has not only failed but told me that I have nothing in that CSV!
    I could try doing them individually - take me a long time though - I've got lots!

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    speckytecky's Avatar
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    Thanks @plexer Yes I did a migration of a single account via a csv and it came up with exceptions, those being it didn't pull the folders across by the look of it. So it should let me log that test account on methinks but it's not! I hope @witch doesn't mind me working in this thread with her but as we both seem to have similar issues it's logical to my 'vulcan' brain!

    Quote Originally Posted by plexer View Post
    Have you already created the users in Office 365?

    Logging in using the full email address?

    Ben

  6. #186
    speckytecky's Avatar
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    Ah just logged onto my onmicrosoft A3 trial account which expires tomorrow and see I have a CSV report there explaining that a recipient wasn't found for the migration - what on earth does that mean then?

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    Boredguy's Avatar
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    Quote Originally Posted by speckytecky View Post
    Ah just logged onto my onmicrosoft A3 trial account which expires tomorrow and see I have a CSV report there explaining that a recipient wasn't found for the migration - what on earth does that mean then?
    That normally means that the account you were trying to migrate either does not yet exist in Office 365 with an e-mail account (since it needs the account to exist to login and copy the files to), or a typo in the csv file.

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    speckytecky (5th December 2013)

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    speckytecky's Avatar
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    Me being fik I expect @Boredguy thanks for your answer. I thought that was what the migration did; set the account up, are you telling me that from my A3 account I actually have to set up my username@schoolname account then I can do the migration?

    Quote Originally Posted by Boredguy View Post
    That normally means that the account you were trying to migrate either does not yet exist in Office 365 with an e-mail account (since it needs the account to exist to login and copy the files to), or a typo in the csv file.

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    speckytecky's Avatar
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    What a fab group of people you Edugeekers are - @plexer @witch and @Boredguy just to mention 3. That latest input was a 'light bulb' moment for me and I now have successfully set up (not migrated yet) my first A2 account.

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    Yep @speckytecky you need to have the accounts created first and licensed before you can migrate e-mail into it.... otherwise it just throws it's toys out of the pram.

    If you setup the DirSync tool, then it will automatically create O365 accounts when you make them on the network, but you still have to set the licensing options for the users.

    Hopefully @witch has had more success with the migration today as once your off easymail things can be a bit less manic.

  12. Thanks to Boredguy from:

    speckytecky (5th December 2013)

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    plexer's Avatar
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    Yes the instructions I created where just for creating a migration task the users need to be created beforehand otherwise it has nowhere to migrate them too.

    To create the accounts in office 365 you can do them manually one by one, via a csv as a bulk upload, using dirsync and powershell.

    Ben

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    speckytecky (5th December 2013)

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    witch's Avatar
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    Arrrrrrggggghhhhhhhhhhhhh
    I had a CSV (CSV1) with 21 people in. I set the migration going
    11 passed
    10 failed
    I set up those 10 as individual CSVs
    EVERY SINGLE ONE FAILED...
    BECAUSE....."The user XX is already included in the migration batch CSV1"

    This is true as these users are from that batch which FAILED in the first place, which is why I took them out and did them individually @plexer @Boredguy anyone....this is getting beyond a joke...

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    plexer's Avatar
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    Until you delete a migration job it's still running though and it will still attempt to sync every x hours.

    Ben

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    So, if I delete the migration with the failed 10, and just leave the 10 running, should they sync eventually?
    But I need the 11 that succeeded to keep syncing, dont I, because of new emails that might arrive? So how do I do that if that CSV includes 10 that fail and I cant do them separately?

    If I delete that CSV and create a new one with just the 11 that worked in the first place, would that work?
    Last edited by witch; 5th December 2013 at 09:33 PM.

  18. #195

    plexer's Avatar
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    When do you need to do this by?

    Can you wait until next week after Monday?

    Ben



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