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Cloud Services Thread, Easymail migration to Office 365 in Technical; Did you test it with a single account first?...
  1. #151

    plexer's Avatar
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    Did you test it with a single account first?

  2. #152

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    no. Probly shouldve

  3. #153

    plexer's Avatar
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    Yup.

    What did you put on the server settings? you didn't leave it as SSL did you?

    Encryption should be none and the port should be 143.

    Ben

  4. #154

    witch's Avatar
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    Followed your instructions to the letter. Checked as I went and got someone else to check as well

  5. #155

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    should I try again with one tomorrow?
    (she said in a very small voice, sadly)



    *sigh*

  6. #156

    plexer's Avatar
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    Try it with one and triple check what you put in the server settings, in fact before you hit next on the server settings upload a screenshot, I know it works as I did it with the test account.

    Ben

  7. #157

    witch's Avatar
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    I thought you had tested it which was why I didnt do one.
    I really did check it you know

  8. #158
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    You can test that your Office 365 can talk to the easy mail server via Powershell if you are able to connect via that method. The following command would confirm that the connection is working (But only if you know how to login to it.....if you do not know don't worry)
    Test-MigrationServerAvailability -IMAP -RemoteServer mail.school.dorset.sch.uk -Port 143

    Easymail does not like using port 993, so just update the migration endpoint to use port 143 and it should start to behave. If you just add your own account details up that will confirm if it's working, and if so just restart the rest of them

  9. #159

    witch's Avatar
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    But I DID tell it to use port 143 as plexer's excellent instructions told me to.
    Still, no point arguing. I'll have another go tomorrow

  10. #160
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    When it comes to talking to Easymail I fully expect it to complain so not to worry

    I have checked a powershell test for our local primary that is on easymail and it came back without an error.
    I've added their server as an endpoint migration target for our tenancy with it set to no encryption and port 143.

    When adding a mail box to sync the dialog still shows port 993 in the greyed out section. I selected to run the task straight away and it is currently showing all the e-mails appearing in my test account.

    The CSV file was in the same format of following which is the same as you had.
    Account@mynewdomain.co.uk,account@pr...wilts.sc h.uk,password

  11. #161

    witch's Avatar
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    screenshot.docx

    Two issues here
    My instructions do say SSL although @plexer says not above which might explain the problem
    BUT I cannot change the setting anyway, it is greyed out - and I cant remove the bit in the top box, which I didnt add, it just appeared, either

    So what now?
    Last edited by witch; 3rd December 2013 at 11:03 AM.

  12. #162

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    You already have an endpoint for this migration, it was created when you ran the steps for the first time.

    You should see migration endpoints as one of the tabs you can select you need to go to that and delete the existing one and then run the wizard again making sure to de-select ssl and to use 143 as the port.

    Ben

  13. #163

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    The latest set of instructions I sent should have a different step_9 in them that says to set encryption to none if the port is 143.

    Ben

  14. #164

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    Sorry, cant see a tab anywhere - not sure where that would be as I dont know what a migration endpoint is?
    And how do I remove the ones that failed?

    There doesnt seem to be anywhere that I can change anything. I must be missing something...
    Last edited by witch; 3rd December 2013 at 11:40 AM.

  15. #165
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    In Exchange Admin Centre, Click Migration
    Click the 3 dot icon to get the Migration Endpoints screen up.
    Click on your endpoint, then the rubbish bin to delete it.
    Recreate the endpoint then test with a single account.

    Hopefully I've attached the image this time
    Attached Images Attached Images
    Last edited by Boredguy; 3rd December 2013 at 11:36 AM.

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