Cloud Services Thread, Adding a 2nd Office 365 account to Outlook in Technical; Since moving to Office 365 from Live@edu we seem not to be able to add a 2nd full mailbox to ...
2nd July 2013, 01:45 PM #1
Adding a 2nd Office 365 account to Outlook
Since moving to Office 365 from Live@edu we seem not to be able to add a 2nd full mailbox to outlook 2010.
Is this a problem or is it something I have messed up?
The user has a primary account firstname.lastname@example.org and I want to add a 2nd account email@example.com which I have created in the office 365 portal.
In the old days I just created a 2nd account in exchange online and added that to outlook with the wizard.
Last edited by zag; 2nd July 2013 at 02:32 PM.
2nd July 2013, 02:48 PM #2
- Rep Power
This isn't going to be of any help at all, but if you find a solution, please post it: I've had exactly the same problem. In the end, the user is accessing one account through Outlook 2010 and the other through the web interface.
Last edited by Jimmer3568; 2nd July 2013 at 02:49 PM.
2nd July 2013, 03:20 PM #3
I've fixed ours.
It was simply our smoothwall proxy server blocking it for some reason. I think its because it uses NTLM authentication.
I removed the proxy server for a few minutes and setup the 2nd account and it connected fine. I checked it all worked, then put the proxy server back on. Emails seem to flow fine so I guess its something to do with the autodiscover process when you first set it up.
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