Cloud Services Thread, Office 356 - Missing contacts when in school, but not at home in Technical; We have two users who have just been migrated from hotmail to Office 365 by M$. Both are having the ...
11th June 2013, 11:40 AM #1
Office 356 - Missing contacts when in school, but not at home
We have two users who have just been migrated from hotmail to Office 365 by M$. Both are having the same issue with missing contacts when using Office 365 in school. The people tile is empty and nothing is displayed when using the TO link when composing an email. When using Office 365 at home(on the same laptop) everything works ok. Can anyone offer any advice? Thanks
11th June 2013, 12:18 PM #2
I may be wrong, but I am sure that if you are accessing Office365 via a web browser the "To" section is using cached information. So as you start to manually type the recipients name if it has been used before within that browser (on the same computer) it will auto complete. Just like you can also remove recipients from the auto-complete list too.
In all cases though, contacts should always be viewable in the address book(s) etc.
11th June 2013, 12:40 PM #3
Yes, accessing via a web browser and indeed the "TO" section does autocomplete when used at home but not in school. You can also click on the "TO" which should load the 'people' (Contacts), but just refuses to when in school. Same laptop / same logon @ home & school.
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