Cloud Services Thread, Office365 + Outlook 2010 in Technical; I'm still a bit confused about this.
If we're still running our on site Exchange, and just want a few ...
12th May 2013, 09:53 PM #16
I'm still a bit confused about this.
If we're still running our on site Exchange, and just want a few users to use Office365, can I just change their emaill address in Active Directory for their account and leave it at that? Will it then go to the Office365 Autodiscover and add that to their profile? Or do I need to point them at a blank PRF still?
If I did that I guess they'd lose access to their on site mailbox?
Last edited by Edu-IT; 12th May 2013 at 09:59 PM.
IDG Tech News
12th May 2013, 11:26 PM #17
The E-mail address should auto propagate into the e-mail field when the Outlook first run wizard comes up. If you want them accessing both onsite and offsite mail boxes through outlook for the same person, then setting the accounts manually might be better
15th May 2013, 03:57 PM #18
Hmm! Mine keeps prompting them for their password on each different machine they use? Even if I tick remember my credentials.
Originally Posted by Boredguy
In the username box its coming up with their email address @domain.internal? :-S
So if their username is firstname.lastname@example.org, when Outlook prompts it says email@example.com.
Looking here seems to suggest that it's normal to have to login on each computer.
"If you use Outlook 2010 on more than one computer, you'll need to perform these steps on each computer."
Have you cleared your local profile from a machine, then tried logging in and opening Outlook @Boredguy to see if it asks you for your password?
Last edited by Edu-IT; 15th May 2013 at 04:01 PM.
15th May 2013, 05:04 PM #19
Our staff have roaming profiles (unlike our students). On first logon to a machine we had to setup their o365 credentials in Office 2010 (we had to manually type in the e-mail address as we're using an alternative .co.uk domain instead of our .sch.uk one and updating the AD isn't possible otherwise the copiers won't e-mail the correct account).
On next logon to that same workstation it launched correctly.
We then tested it on a workstation where the user has never used before, and outlook connected straight away to the O365 exchange session.
We have deployed out msoidcli_32bit.msi to all our workstations to ensure Office 2010 is happy with O365, but we will be moving to Office 2013 over the summer as that interfaces so much nicer.
15th May 2013, 05:05 PM #20
Hmm that's odd. We use roaming profiles too and each time a profile is deleted, or a user logs on to a machine they haven't used before, Outlook asks the user to enter their O365 password.
Suggests it's been fixed in an Office update although I think we're pretty much up to date on them.
Last edited by Edu-IT; 15th May 2013 at 05:14 PM.
14th June 2013, 03:45 PM #21
So using a blank PRF it comes up asking for the exchange server details?
I've put in their AD account their Office365 email. Hmmm? Any ideas @Boredguy?
18th June 2013, 12:52 PM #22
Very strange indeed.
Our staff test user still only had to enter their credentials once when they picked up the new PRF.
Just logged it onto a machine it's never used, and launched outlook for the first time since last month and it's happily reconnected to the Office 365 account.
Must admit we've decided to migrate everyone over to Office 2013 over summer break and first term back so that we can make use of Lync as it's easier than having multiple copies of Office installed.
18th June 2013, 08:17 PM #23
I think I've figured it now. You say they have to enter their password. For us it's showing the first run wizard for Outlook for them to run through but its populating a lot of the boxes. Is this what you mean @Boredguy?
18th June 2013, 08:50 PM #24
Yep, it should do that the first time their profile is created, but then the data is saved. It's the same for Office 2013 but that does not require the additional msoidcli to be installed.
19th June 2013, 12:47 AM #25
I've found a registry key or GPO that will make the first time run wizard silent, and try and do it all itself. It should then only display if there's an error. I'll give it a whirl this week.
20th June 2013, 12:40 AM #26
Okay, so I think I am about there however on first run when it asks them to enter their password its coming up with firstname.lastname@example.org.
Any ideas how to get it to insert their email address as the username?
19th September 2013, 11:39 PM #27
- Rep Power
I have come across this same exact problem with Outlook 2010 and connection to Office 365 for Hosted Exchange email. After hours of messing around with it i did find a solution.
On your computer that you have Outlook 2010 (and Office 2010), make sure that you have Office 2010 SP2 installed. I had 3 computers that would go through the autodiscovery process and to no avail would hang up constantly asking for the password. The Office 2010 SP2 comes in after a lot of other updates for Windows 7, Office 2010, etc... I have found on Windows 7 that Office 2010 SP2 comes in as an update by itself. So you may need some patience in getting all the updates done.
Well after i got Office 2010 SP2 installed the autodiscovery works just fine, and then only asks for the email address and password when you go into Outlook 2010, not during the autodiscovery
By karls5 in forum Office Software
Last Post: 5th September 2010, 01:36 AM
By ranj in forum Office Software
Last Post: 28th June 2010, 05:32 PM
By mattx in forum Windows
Last Post: 6th May 2010, 02:39 PM
By Dos_Box in forum Office Software
Last Post: 11th March 2010, 07:47 PM
By mrforgetful in forum Office Software
Last Post: 25th November 2009, 12:19 PM
Users Browsing this Thread
There are currently 1 users browsing this thread. (0 members and 1 guests)