There are a good amount of differences between backup providers - it seems everyone is focusing on the price comparison as opposed to comparing the technologies/functionality/benefits delivered.
I work for one of the backup vendors that have been mentioned in this thread - We always ask prospective customers to make sure they are comparing like for like and ask potential providers a range of questions which I've included a few below. In fact, I only know of one other cloud backup organisation focused on the education market who prompt customers to ask similar questions. I'd say if your prospective backup partner can't provide the info, you should be going elsewhere...
Is the service encrypted? At source?
How long does the service retain your data for? Is this flexible or does it incur extra cost?
Does the service provide support for application plug-ins? SIMS, Exchange, SQL etc.
How does the pricing model work? Is the price for the data only or are their separate costs? E.g. server licencing, restore costs
Does the service provide automated reporting options?
Does the service provide a central console for all backup accounts?
Does the service provide options for large backups or restores?
What other schools use the service?
Will you be billed on data selected, or data stored?
How many copies of the data are kept?
What type of storage is the data kept on? SAN/NAS, enterprise disk or hard drives
Do they provide Service Level Agreements?
Where is the data stored? If the data isnt stored in the UK, what laws in that country exist around data protection?
How quickly can you get your data back in an emergency?
Do they own their own datacentres?
Do they use their own backup technology or resell another service?
If the company goes bust, how can you get your data back?
If the technology provider goes bust, how can you get your data back?
Are they ISO accredited? ISO9001 (Quality Management) and/or ISO27001 (Information Security)?
Is it a subsidiary company of a larger business?
TGG - Reading the website suggests the technology behind the service is Livedrive.
Ah so they are just acting as a reseller? Doubtful the servers are UK based then.
Another vote for Amazon's Glaciar solution. We use that in conjunction with a piece of software called Cloudberry, this is an agent that sits on a server and collates all of the storage you want sending to Amazon and the uploads it in jobs\batches that you control.
We have uploaded easily 10TB+ over the last 4-6 months, the price is ridiculously cheap but there are caveats. Its VERY!! slow to get your data back, and its costly (to retrieve the data, cheap to send it and store it), but for a final DR backup which, lets face it, none of us ever intend to use, its nice to have.
If you want any further info, just PM me, i'm not a reseller or vendor, just an College Admin who is happily using it :-)
The solution I'm looking at is putting a NAS box in a school down the road with Internet connection , something like a 8Tb QNAP box and they do the same with us. As we both use LEA Internet connection they are sorting the external and internal network access for us.
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