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Cloud Services Thread, Office 365 email account for spiceworks helpdesk in Technical; I have recently moved over to office 365. I am trying to change the settings on my Spiceworks account so ...
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    Office 365 email account for spiceworks helpdesk

    I have recently moved over to office 365. I am trying to change the settings on my Spiceworks account so that emails come through to the helpdesk.

    I keep getting errors as it seems Spiceworks doesn't support SMTP via a proxy. Has anyone had this issue or do they know of a work around? I would ideally like to keep the same email account that we used before we migrated.

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    dezt's Avatar
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    @scholes99 did you ever sort this out, I've got the same problem, I did follow this link but it didn't, kept getting the same error.

    Configuring Spiceworks to Send with an Office 365 Account - Spiceworks

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    I may be missing a trick here - but can you not set up Spiceworks to use the O365 account as an Exchange account instead?

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    I don't think that works Nadeem, as the standing advice from Spiceworks is to use SMTP to send and IMAP to receive. That's the way I use it with O365, but I don't have a proxy, so it works fine.

    Guys, you could set up an email relay on IIS which should be able to get through your proxy ok?

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    dezt (2nd May 2013)

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    dezt's Avatar
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    @Modey Cheers for that, i'll take a look at it.

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    Sorry for the late reply. Our LEA opened the port on their firewall for me, after weeks of arguments

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