Cloud Services Thread, Office 365 email account for spiceworks helpdesk in Technical; I have recently moved over to office 365. I am trying to change the settings on my Spiceworks account so ...
11th March 2013, 01:09 PM #1
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Office 365 email account for spiceworks helpdesk
I have recently moved over to office 365. I am trying to change the settings on my Spiceworks account so that emails come through to the helpdesk.
I keep getting errors as it seems Spiceworks doesn't support SMTP via a proxy. Has anyone had this issue or do they know of a work around? I would ideally like to keep the same email account that we used before we migrated.
IDG Tech News
1st May 2013, 04:10 PM #2
@scholes99 did you ever sort this out, I've got the same problem, I did follow this link but it didn't, kept getting the same error.
Configuring Spiceworks to Send with an Office 365 Account - Spiceworks
1st May 2013, 07:26 PM #3
I may be missing a trick here - but can you not set up Spiceworks to use the O365 account as an Exchange account instead?
2nd May 2013, 11:12 AM #4
I don't think that works Nadeem, as the standing advice from Spiceworks is to use SMTP to send and IMAP to receive. That's the way I use it with O365, but I don't have a proxy, so it works fine.
Guys, you could set up an email relay on IIS which should be able to get through your proxy ok?
2nd May 2013, 05:30 PM #5
@Modey Cheers for that, i'll take a look at it.
13th June 2013, 11:26 AM #6
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Sorry for the late reply. Our LEA opened the port on their firewall for me, after weeks of arguments
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