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Cloud Services Thread, Google Grouping not working as expected in Technical; I wanted to create a group (Governors) so the office can share docs with that group. I created a Governors ...
  1. #1

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    Google Grouping not working as expected

    I wanted to create a group (Governors) so the office can share docs with that group. I created a Governors group in the admin panel / groups tab and if I check a governors user account it lists the Group.

    Problem is if the office share a document with the governors group and then we log in as a governor nothing is shared.

    Any ideas?

  2. #2

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    Did you share the docs with a message? I find this prompts the user to click on the link in their email notification to access the document. I then get them to click on the folders icon and choose to add it to My Drive so they can find it again another time.

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    They should not need to click on a link in an email it should just appear in the shared documents folder.

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