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Cloud Services Thread, Office 365. Printing Blank Emails in Technical; Hi folks, I've got an odd problem with Office 365. When printing emails from IE on our staff network all ...
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    Gongalong's Avatar
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    Question Office 365. Printing Blank Emails

    Hi folks,

    I've got an odd problem with Office 365.

    When printing emails from IE on our staff network all is fine.

    When printing emails from IE on our student network they are missing all the content (there's still a header and footer with page number and filename).

    I've tested printing to two different types of printers, and also to the Adobe PDF printer. The results are always the same. I've tested several PCs with the same results. I've removed Ranger on a test student PC and still get the same problem. I'm at a loss as to what could be causing it.

    Any ideas where I can start troubleshooting?

    TIA

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    Which version of IE are you running?

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    Gongalong's Avatar
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    9 (specifically 9.0.8112.16421 on both PCs that I've got here to test).

    It's started to get muddied though, because I've just tested with an administrative account on the student network and emails are printing correctly.

    Could there be a setting somewhere for students and staff that's preventing the body text from appearing?



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