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Cloud Services Thread, live edu help :/ in Technical; Hey guys, just wanted your input on where I should start my search / resolution heres my problem. We signed ...
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    eclass's Avatar
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    live edu help :/

    Hey guys, just wanted your input on where I should start my search / resolution heres my problem.

    We signed up from live@edu a while back, "6 months ago" and added our domain name "my-domain.com" which was bought from godaddy. we went thru all the initial procedures such as adding the "Cname" "MxRecords" etc
    now Im able to send email from "email1@my-domain.com to email2@my-domain.com fine with no issues but, when i'm sending emails from another provider such as gmail to "my-domain.com" the emails get rejected and gets kicked back to my gmail :\
    however every once in a while one of them will go thru... but 80% of the time it gets kickbacked to me...

    any thoughts now where to go for a solution?

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    Live@edu has 24x7 free support by phone and by email; you can find out the details via http://eduadmin.live.com. (Sign in as the admin account for your tenant)

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    did you register the doamin with the TXT record?

    It's 12 months since I last bothered with live so I am a little rusty.

    Also what does the NDR message say when the mail is returned.

    Rob

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