+ Post New Thread
Results 1 to 6 of 6
CLEO Thread, Problems with the smart filter in Regional Broadband Consortiums (RBC); At one of my schools they requested access to the web interface of a printer so that they could monitor ...
  1. #1
    Arcath's Avatar
    Join Date
    Feb 2009
    Location
    Lancashire
    Posts
    972
    Thank Post
    102
    Thanked 116 Times in 101 Posts
    Rep Power
    74

    Problems with the smart filter

    At one of my schools they requested access to the web interface of a printer so that they could monitor toner levels etc...

    So i created a record on the DNS server called "printer" and pointed it to the printers ip. launched firefox and typed in "http://printer/" (assuming that because the dhcp server sets the DNS Suffix to domain.local it would append it for me) and i get greeted by a smarfilter message. try printer.domain.local and again smart filtered. so i sent a request to have it unblocked with the message "This is an internal network address for one of my printers".

    I got an email back saying
    Quote Originally Posted by filter
    The filter only restricts access to internet sites. If you are experiencing access problems within a school intranet then contact an the school network administrator.
    which isnt very helpful. At this point i decided to do a little research into what exactly was blocked.

    http://printer/ - Blocked
    http://linkstation/ - Blocked
    http://fog/ - Unblocked
    http://hpserver - Blocked

    Obviously the message i got from the filter is implying that all 4 of those addresses should be unblocked.

    Anyone know why these addresses are filtered?
    Attached Images Attached Images

  2. #2

    Join Date
    Dec 2007
    Posts
    864
    Thank Post
    90
    Thanked 164 Times in 139 Posts
    Rep Power
    49
    I assume the printers are using local fixed ip addresses....
    You will need to modify the Proxy connection settings with IE, so that local ip addresses don't use the proxy server.

    Tools > Internet Options > Connections > LAN Settings:
    Enable (Tick) bypass proxy for local addresses

    You may have to go into the Advanced settings are enter part of the fixed ip address ranged in:
    Do not use proxy server for addresses beginning with

    for example 10.*;10.192.* etc etc

    UPDATE
    Just realised you're using Firefox, same principle applies but i've not got FF to hand for correct procedure.
    Last edited by MYK-IT; 9th June 2009 at 09:38 AM.

  3. #3
    Arcath's Avatar
    Join Date
    Feb 2009
    Location
    Lancashire
    Posts
    972
    Thank Post
    102
    Thanked 116 Times in 101 Posts
    Rep Power
    74
    I knew that for the IP you have to put in a proxy bypass, but i was setting up a DNS domain name specifically so that i didnt have to do that. Plus for staff "Printer" is much easier to rember than "10.x.x.x"

  4. #4


    tom_newton's Avatar
    Join Date
    Sep 2006
    Location
    Leeds
    Posts
    4,461
    Thank Post
    866
    Thanked 845 Times in 667 Posts
    Rep Power
    195
    You may run into problems here - because these won't be resolved as local IPs until they hit the filter. You should be telling the browser not to proxy for these hostnames either.

    If your smartfilter box is local, there's no reason why you wouldn't be able to access these devices through it - I presume they give you the opportunity to add a custom whitelist?

    Tom

  5. Thanks to tom_newton from:

    Arcath (9th June 2009)

  6. #5
    Arcath's Avatar
    Join Date
    Feb 2009
    Location
    Lancashire
    Posts
    972
    Thank Post
    102
    Thanked 116 Times in 101 Posts
    Rep Power
    74
    The Smart Filter box is at CLEO, it looks like im just going to have to add the hostnames to the proxy bypass list.

  7. #6


    tom_newton's Avatar
    Join Date
    Sep 2006
    Location
    Leeds
    Posts
    4,461
    Thank Post
    866
    Thanked 845 Times in 667 Posts
    Rep Power
    195
    Quote Originally Posted by Arcath View Post
    The Smart Filter box is at CLEO, it looks like im just going to have to add the hostnames to the proxy bypass list.
    if you can add wildcards or partials, it might be good to add *.local, and have folk bookmark/access these as fooprinter.local. Saves you adding a new one every time!

    Certain popular web browsers don't always cope awfully well with one-word dns names either, so its a win-win

SHARE:
+ Post New Thread

Similar Threads

  1. Easy way to add SMART Gallery to SMART Notebook?
    By CM786 in forum Educational Software
    Replies: 7
    Last Post: 24th March 2010, 01:21 PM
  2. More odd smart board problems
    By danrhodes in forum Hardware
    Replies: 9
    Last Post: 19th November 2008, 01:03 PM
  3. SMART Board 10 software install problems..
    By markwilliamson2001 in forum Windows
    Replies: 6
    Last Post: 26th September 2008, 09:39 AM
  4. Smart Board 9.5 or 9.7 deployment problems
    By Southwell in forum Educational Software
    Replies: 9
    Last Post: 18th July 2008, 03:27 PM
  5. Replies: 0
    Last Post: 21st July 2006, 04:21 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •