CLEO Thread, Espresso not working in IE6 with new NEDs in Regional Broadband Consortiums (RBC); In 3 of my schools plus 2 others that aren't mine, espresso has stopped working - just comes up with ...
17th November 2008, 06:26 PM #1
17th November 2008, 07:01 PM #2
Does this bring up the index page as a workaround?
17th November 2008, 09:08 PM #3
I normally access it using
Originally Posted by conehead
are you suggesting using
(At home now so can't test until tomorrow)
A bit of background - with old centerprise cachepilots my shortcut used to be
but that didn't work when the NEDs came along and I had to resort to using the ip address instead - and now 2 weeks later that doesn't work - except on one machine where
now seems to work again
But since all these faults have appeared since last wednesday and Wed night is when espresso update the content....
18th November 2008, 03:30 PM #4
Just as it's written with the \website\ directory included Si.
Using the ip instead of cachepilot works too.
Last edited by conehead; 18th November 2008 at 03:36 PM.
19th November 2008, 09:55 AM #5
Last edited by SimpleSi; 19th November 2008 at 11:58 AM.
19th November 2008, 12:00 PM #6
Westfield have agreed to escalate the issue to LUNS as they've conceded that using IE6 is not a capital offence
2 days wasted but its better late than never
20th November 2008, 11:24 AM #7
UPDATE FROM WESTFIELD
Espresso have admitted that they are updating the NED boxes differently from the old cachepilots and that explains why they went wrong at the end of last week - it was 12th nov update that caused the problem.
LUNS are talking to Espresso about it.
My workaround only works for 1 computer at a time as the standard firefox portable program won't run from a network location on 2 computers at the same time
I'm going to open another thread to see if anyone has a solution to network installing firefox
21st November 2008, 03:52 PM #8
- Rep Power
I have been informed that a patch will be applied tonight to fix this problem.
21st November 2008, 08:50 PM #9
And JFFI (sent to me by one of heads)
So it's Sweden's fault
Notice of Fix to CLEO Network Edge Servers/Espresso Service
Affecting: Schools using the New CLEO NED box with Espresso and Internet Explorer 6
Date: 21 November 2008 (This evening)
Since the release of a Swedish Espresso service the CLEO NEDS have experienced some incompatibilities with foreign language letters. ONLY schools using Internet Explorer Version 6 are affected by this problem. This unfortunately means that Espresso has stopped working in these schools.
In order to resolve the problem CLEO will be issuing a small fix tonight (Friday 21st November 2008) using our remote management system. This should resolve the issue for affected schools.
No action will be required by individual schools.
Risk Level of Impact on End-Users: Low
CLEO do not anticipate any problems with the application of this minor fix this evening, however if your school experiences any problems with the service next week please report these to your usual CLEO support and fault reporting service:
CLEO Project Office
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