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CLEO Thread, No lancsngfl websites available in Regional Broadband Consortiums (RBC); All my lancs school websites seem to be down with me - is it something at my end or theirs? ...
  1. #1

    SimpleSi's Avatar
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    No lancsngfl websites available

    All my lancs school websites seem to be down with me - is it something at my end or theirs? (or did I miss a maintenance downtime announcement ) - Cleo.net.uk is up

    regards

    Simon

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    dezt's Avatar
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    our site is down too, looks like a problem at their end.

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    Supposedly it is Lancashires DNS that is screwed. We expect students to access these sites anytime, anywhere so the support should be 24/7.

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    aha, figures why we can't get email then. I thought our server had crapped itself again. Still, not good service..

  5. #5

    SimpleSi's Avatar
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    Could I suggest we all place a call tomorrow to our friends at Westfield to ask for an out of hours contact number to report any future incidents

    regards

    Simon

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    SimpleSi's Avatar
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    @mge
    Are your internally hosted services (such as your VLE) unavailable as well?

    regards
    Simon

  7. #7
    dgsmith's Avatar
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    Our email is internally hosted (exchange server), so it seems the CLEO connection to the wider interweb isn't there (the same for our RM easylink too).

  8. #8

    Geoff's Avatar
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    Quote Originally Posted by SimpleSi View Post
    Could I suggest we all place a call tomorrow to our friends at Westfield to ask for an out of hours contact number to report any future incidents
    I enquired about out of hours support at the last network manager meeting. It was suggested that cost was the reason why there is none.

  9. #9
    browolf's Avatar
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    half of our school internet was down till I fixed the pupil proxy to talk to ips and not domain names. staff one was fine.
    Last edited by browolf; 13th October 2008 at 09:50 AM.

  10. #10

    Geoff's Avatar
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    yeah, ours is set like that.

  11. #11

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    Big expensive bit of LCC kit (not LGfL) went 'bang' (metaphorically). They are working on a fix. More to follow hopefully.

  12. #12

    Geoff's Avatar
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    So much for all that redundancy work over the hols. :P

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    Dos_Box's Avatar
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    LGfL is now fully redundant. It is not our kit which is broken (or so I am reliably informed).

  14. #14

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    So much for managed services having all eggs in one basket if this is the way BSF is likely to be for us then let me go quietly...................BANG!!!

  15. #15

    Dos_Box's Avatar
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    Looks like we are back up and running again

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