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CLEO Thread, CLEO Network Edge device password in Regional Broadband Consortiums (RBC); Does ANYBODY know the BIOS password to get into one of the CLEO NED boxes? They were the original cachepilot ...
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    CLEO Network Edge device password

    Does ANYBODY know the BIOS password to get into one of the CLEO NED boxes? They were the original cachepilot replacements. I want to re-use the box but cannot boot to anything other than the HDD because the BIOS is locked. Obviously I could remove the motherboard battery but I thought I'd try here first.

    Any ideas? Thanks in advance.

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    Geoff's Avatar
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    Pop the battery.

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    I just called One Connect Ltd who have taken over from CLEO. They were very abrupt and basically just said "It's our box and you can't have the password."

    I said "What's stopping me removing the motherboard battery?"

    Them: "You are not allowed to do that. It's our property and you would be in breach of contract if you did that."

    Me: "I don't have a copy of this supposed contract. Can you send me a copy please?"

    Them: "No. I have no idea where they are."

    Me: "You might want to stop referring to yourselves as a 'helpdesk'. 'hinderdesk' is more appropriate"

    Them: "Was there anything else?"

    Haha.

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    Geoff's Avatar
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    Yep, if you have physical access to a machine it's game over.

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    Oh dear, the motherboard battery appears to have fallen out... :P

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    Good to see the support for you has improved.

    Rob

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    Cache's Avatar
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    It's in the CLEO terms and conditions about the NED box because I've just beaten them round the head with it fairly recently.

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