+ Post New Thread
Results 1 to 4 of 4
Budgets and Expenditure Thread, Dell "registered deals" - interested in feedback from schools and suppliers in School Administration; First off before I start: I like Dell, I like their kit, and I intend to buy more of it. ...
  1. #1

    AngryTechnician's Avatar
    Join Date
    Oct 2008
    Posts
    3,730
    Thank Post
    698
    Thanked 1,212 Times in 761 Posts
    Rep Power
    394

    Dell "registered deals" - interested in feedback from schools and suppliers

    First off before I start: I like Dell, I like their kit, and I intend to buy more of it. However, their direct sales team leave a lot to be desired at times so I've tended to go through a reseller the last couple of years.

    This year my Bursar encouraged me to tender to more suppliers than in the past, and I started doing so last week. This morning, I got a phone call from one of the potential suppliers that explained a somewhat irritating situation to me.

    It seems that when Dell resellers want to negotiate a bulk discount, they "register the deal" with Dell. Through some machinations that I don't fully understand, it seems that whichever reseller "registers the deal" first gets preferential pricing over all the other resellers.

    This is something I never knew until today, and it seems like a really bad deal for both schools and suppliers; it makes it very difficult for me to get truly competitive quotes, and makes it harder for resellers to compete.

    Basically, is there something I'm missing here, or are we all getting shafted by this? Do other manufacturers work this way, or is it just Dell?

  2. #2
    Dom_'s Avatar
    Join Date
    Dec 2008
    Posts
    1,010
    Thank Post
    151
    Thanked 138 Times in 115 Posts
    Rep Power
    56
    It is rubbish - they've only just changed the way it works to get special pricing...

    If your resellers knew what they were doing they could just register it for a made-up company and get the special pricing anyway...

    It works better than HP - if you register a deal with them and don't close in a few days they call the client and undercut you!!!

  3. #3

    AngryTechnician's Avatar
    Join Date
    Oct 2008
    Posts
    3,730
    Thank Post
    698
    Thanked 1,212 Times in 761 Posts
    Rep Power
    394
    Quote Originally Posted by Dom_ View Post
    It is rubbish - they've only just changed the way it works to get special pricing...
    Ah, so is this a new thing then? That might explain why no-one mentioned it to me before.

    Quote Originally Posted by Dom_ View Post
    It works better than HP - if you register a deal with them and don't close in a few days they call the client and undercut you!!!
    Cute.

  4. #4

    Join Date
    Jan 2009
    Location
    England
    Posts
    1,527
    Thank Post
    301
    Thanked 304 Times in 263 Posts
    Rep Power
    83
    I've had this with a number of suppliers - Dell, HP, Netapp, Brocade, Compellent, Appsense etc. Essentially the first person to bring them the business tends to get the best pricing. Shame really but seems to be how things work with a lot of large companies that operate through reseller channels.

    I have had HP phone me before and ask if I had a preferred supplier when they had 5+ contacting them for pricing. I said no, to which they said they'd offer the same pricing support to everyone then.

SHARE:
+ Post New Thread

Similar Threads

  1. Replies: 3
    Last Post: 11th September 2009, 09:01 AM
  2. Replies: 26
    Last Post: 18th January 2009, 12:18 AM
  3. Panorama's "Wireless in schools" Program 8:30 Tonight
    By pete in forum Wireless Networks
    Replies: 160
    Last Post: 23rd May 2007, 01:24 PM
  4. Replies: 6
    Last Post: 28th September 2006, 07:06 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •