ICT Managed Services in BSF
I think this is part of the issue with BSF in that many people assume that the client has little or no say and that they are locked in to a poor service. It may be that the video only shows people from schools who have actively engaged with the Managed Service Provider and that this engagement is why they have got what they wanted and therefore they are so positive. In which case isn't this the model we need to encourage? I know of one BSF school where the Head told the managed service provider to remove their network management software and replace what was there before and they did it.
Originally Posted by broc
On the cost side it is interesting to do the sums. I reckon that many schools pay between £150-200 per pupil to support their ICT needs. Indeed I worked with one school that was paying a great deal more.