5. Is the information commercially sensitive?
Companies compete by offering something different from their rivals. That difference will often be the price at which the goods or services can be delivered but that difference may also relate to quality or specification. Information which identifies how a company has developed that unique element is more likely to be commercially sensitive. For example where a company competes on price, it may be that the final price charged is readily available, however information disclosing how the company is able to offer the product at that price may not be. That is information revealing profit margins is more likely to be commercially sensitive. This argument can extend to working practices etc that allow a quality of service to be more efficiently delivered.