very well said
Originally Posted by skunk
just have to tell you this little jewel
I recently visited a school where the head took great pride in using RM and in telling me how his IT manger and 2 technicians where expendable because of RM and he wanted it this way as IT guys never keep records (pr@t)
I didn’t bother explaining to him any competent IT technician should be able jump straight in to any Microsoft based network.
yes we should keep records however
You have to ask why you would need it!
When I first started my role the previous IT manager (who it soon became apparent did not even know how to set a backup running, he got the office staff to eject the tapes at night and put new ones in for over 3 years no schedules where set and the tapes where all blank lol) did not even leave the admin passwords and there was also no network layout plan.
It took me about 20 minutes to reset the servers admin passwords (ERD) then 10 minutes to set group policy (that had never been configured doh!) to run a script to reset all pc’s admin passwords – it was just then a matter of mapping out the network
The annoyance I found was there was no audit data, however after renaming all computer descriptions to Location-Number-PCimage-SerialNUmber-MonitorSerailnumber e.g. ‘ICT1-01-A-PCGD232434-MON-JHJ978347289’ then setting a script to copy this over to active directory description on start-up and shutdown with a little extra to capture the user logon/Logoff and time/date we could then see who is logged on where and when, who used the PC last and print of the computer OU for a quick audit
Oh err yes the licensing took some finding had to trawl the purchase records!
but none of this was impossible to do
Anyway after that little rant, when you have heads like that what can we ever expect