We are that other school! Every new piece of untested software has been trialled with us. Some to good effect (Impero), some not so (Occulus).
Originally Posted by Mr_Jones
We have online helpdesk. IM system and online booking system which I guess is becoming pretty standard for a lot of schools now.
Loads of stuff I'd like to do but budget restrictions are always against me......which is why the above solutions are all open source:
One or Zero helpdesk
PSI jabber client and Wildfire jabber server
Devizes online booking system (not open source but still free to download)