+ Post New Thread
Page 3 of 4 FirstFirst 1234 LastLast
Results 31 to 45 of 59
Blue Skies Thread, Sensible level of technical support in General; NOR 816 pupils, 70 staff, 194 PCs/25 laptops running M$ XP Pro/W2K, 3 servers (W2K3), Curr & Admin networks, 8 ...
  1. #31

    Join Date
    Jan 2009
    Location
    Hanoi
    Posts
    31
    Thank Post
    3
    Thanked 1 Time in 1 Post
    Rep Power
    0

    You lucky, lucky b@st@rd...

    NOR 816 pupils, 70 staff, 194 PCs/25 laptops running M$ XP Pro/W2K, 3 servers (W2K3), Curr & Admin networks, 8 switches, 3 WAPs, all the usual s/w, c45 IWBs, a myriad of different printers, and all of the other peripherals you'd expect.

    Just me, on a 0.6 term-time+3 weeks...

  2. #32

    glennda's Avatar
    Join Date
    Jun 2009
    Location
    Sussex
    Posts
    7,821
    Thank Post
    272
    Thanked 1,140 Times in 1,036 Posts
    Rep Power
    351
    yr 7 -yr 12 (soon to be yr13) 1400 pupils, 130 staff 400+ computers, bout 100 laptops on curriculum network, 20 computers on admin. 18 non networked in music. 60 printers, IWB in everyclassroom (approx 100) along with ceiling mounted projectors. pretty much support most things with a plug!

    2 techs

  3. #33
    sahmeepee's Avatar
    Join Date
    Oct 2005
    Location
    Greater Manchester
    Posts
    795
    Thank Post
    20
    Thanked 70 Times in 42 Posts
    Rep Power
    34
    1700 pupils
    200 staff
    650+ PCs and laptops

    1 NM
    1 Tech (2 when we are at full strength)

  4. #34

    Sylv3r's Avatar
    Join Date
    Jul 2005
    Location
    Co. Durham
    Posts
    3,268
    Thank Post
    379
    Thanked 388 Times in 343 Posts
    Rep Power
    150
    1400 Students
    160 Staff
    875 PC's (940ish come September)
    100+ laptops

    1 Network Manager - ICT / e-Learning Co-ordinator
    1 Technician

    1 Apprentice (2 day per week placement) to start in November

    And still coping pretty well

  5. #35
    sahmeepee's Avatar
    Join Date
    Oct 2005
    Location
    Greater Manchester
    Posts
    795
    Thank Post
    20
    Thanked 70 Times in 42 Posts
    Rep Power
    34
    Somebody produce graphs!

    I wonder which is a more significant drain on resources: the number of users or the number of PCs. I usually assume a laptop costs about twice as much time as a desktop unless it's living in a cupboard 364 days a year.

  6. #36

    Join Date
    Dec 2006
    Location
    Preston, Lancashire
    Posts
    126
    Thank Post
    13
    Thanked 12 Times in 11 Posts
    Rep Power
    19
    Think I've come across this thread pretty late....but interesting stuff!
    Here:
    1250 students
    150 teaching staff
    90 Iwb's & projectors
    2 mobile projectors
    500+ workstations
    200 laptops/netbooks
    Lots & lots & lots of kit for podcasting/green screen movie making/funky stuff
    Moodle, Exchange, Terminal servers, etc etc
    We have:
    1 x FT NM (me)
    1 x FT Tech
    1 x FT Web dev (totally focussed on Moodle, website & other web based initiatives)

  7. #37
    mrbios's Avatar
    Join Date
    Jun 2007
    Location
    Stroud, Gloucestershire
    Posts
    2,657
    Thank Post
    383
    Thanked 273 Times in 225 Posts
    Rep Power
    103
    Secondary School with a 6th form - estimate of about 1200 users

    around 200 staff

    almost one laptop per staff member (give or take the odd few)

    i think last tally on computers was around 650-700 desktops (we're getting close to 1000 inc laptops)

    virtual servers and 8 lans totalling about 25 servers but only about 8 or 9 are physical boxes

    Projector and IWB in every teaching room

    1 network manager and 2 technicians - we do have a 6th former that helps us out though

  8. #38

    Join Date
    Jul 2009
    Posts
    1
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Further education college

    1,900 PC's, 400 full-time staff (+ many part time)

    7,000+ students (inc. part-time)

    current PC/tech support ratio (inc. devs. and managers)

    181:1

    rising to

    210:1 by the end of the summer.

  9. #39
    gill's Avatar
    Join Date
    Mar 2008
    Posts
    43
    Thank Post
    26
    Thanked 7 Times in 3 Posts
    Rep Power
    15
    700 students
    70 staff
    300 computers
    100 laptops
    7 servers
    clickview, VLE, canteen payment system, Oliver
    Projectors in every class, sound system in main hall

    I FT Technician term time only
    1 PT Technician term time only
    provide support for everything with a plug!!

  10. #40

    Join Date
    Mar 2008
    Location
    Cape Town
    Posts
    112
    Thank Post
    8
    Thanked 14 Times in 14 Posts
    Rep Power
    16
    In my current job, we have:

    • 1130 students give or take a few, high school so Grades 8-12, or Forms 2-6 in UK style.
    • 75 staff, some part time
    • About 170 computers
    • 40 odd Smartboards and projectors
    • Floating laptop and projector
    • My colleague and I as full time network admins
    • 1 teacher above us who is in general charge of IT


    We are getting towards the point where we can be proactive instead of reactive, though not quite there yet. The network we inherited was in a shocking state, unmanaged switches, no diagrams, no documentation etc...

    We did a major overhaul in December which is helping us to move forward now.

    Sometime I feel that things are moving so fast that we need a 3rd team member to help out with things until we have managed to automate more processeses.

  11. #41
    Fuzzz's Avatar
    Join Date
    Nov 2008
    Location
    Netherlands
    Posts
    120
    Thank Post
    57
    Thanked 10 Times in 9 Posts
    Rep Power
    14
    Our students are between 12 and 18 y/o. We have 820 students, about 80 staff.
    We have 130 workstations, 10 servers (W2k3, Exchange, IIS, etc. etc.)
    I'm the only technical person in the school, so I also 'do everything with a plug'.

  12. #42
    RichB's Avatar
    Join Date
    Oct 2008
    Location
    A Nice School
    Posts
    402
    Thank Post
    142
    Thanked 52 Times in 39 Posts
    Rep Power
    72
    10 sites
    10,000+ users
    5000 pc's
    600 laptops
    20 servers (+around 25 virtual)

    1 network manager, 1 desktop manager and 6 techs

    pretty big college..... Were always busy!

  13. #43
    danrhodes's Avatar
    Join Date
    Sep 2008
    Location
    Wath Upon Dearne
    Posts
    1,514
    Thank Post
    157
    Thanked 181 Times in 150 Posts
    Rep Power
    68
    1 Site
    1000+ Computers
    300+ Laptops
    12 Servers
    1000+users

    1 Techy. Me.

    D

  14. #44
    gibbo_ap's Avatar
    Join Date
    Nov 2007
    Location
    Staffs, UK
    Posts
    937
    Thank Post
    233
    Thanked 81 Times in 64 Posts
    Rep Power
    37
    900 kids (y7-11)
    500 ish stations including 36 student laptops
    100 +staff
    45 iwbs
    2 networks (curric & admin)
    5 curric file servers
    2 admin servers
    2 nas
    1 exchange
    1 securus
    1 cbs
    1 web server

    me as nm full time (not paid as one tho )
    1 techy term time (he spends 1.5 days at primaries

    this is down one body from last year - went to train for gtp (dropped out)

  15. #45

    glennda's Avatar
    Join Date
    Jun 2009
    Location
    Sussex
    Posts
    7,821
    Thank Post
    272
    Thanked 1,140 Times in 1,036 Posts
    Rep Power
    351
    I have moved schools now

    700 + (soon 2 be 900 ) desktops
    250 laptops (soon to be less!)
    Projectors in all rooms but not IWB's
    22 physical servers including 4 exchange 6 file servers sims securus linux web hosts, 2 x linux KVM servers hosting 20+ VM's (some are just xp boxes for staff to use VPN)

    We have about 1550 kids plus 150+ staff

    theres 3 techs and a network manager who does all sorts including managing the builders!



SHARE:
+ Post New Thread
Page 3 of 4 FirstFirst 1234 LastLast

Similar Threads

  1. Joys of working as technical support...
    By _Bat_ in forum General Chat
    Replies: 18
    Last Post: 5th February 2010, 09:46 AM
  2. Acer - Rude Technical Support
    By _Bat_ in forum Bad Experiences
    Replies: 29
    Last Post: 17th May 2008, 08:27 PM
  3. Technical support in a small school
    By mgwm in forum General Chat
    Replies: 12
    Last Post: 4th April 2008, 10:44 AM
  4. How would you like to contact technical support?
    By StuartC in forum Educational Software
    Replies: 17
    Last Post: 17th October 2007, 02:33 PM
  5. Jeb's Jobs - Technical Support
    By lindylou in forum Jokes/Interweb Things
    Replies: 12
    Last Post: 16th June 2006, 10:57 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •