True, but i guess not all 100 people are gonna have something to say... ;)
My only worry with the 'schedule' is it covers the likes of Office 365. This has nothing to do with connectivity for example and should be reserved for another discussion. We all know Zimbra is less than adequate and evidently you do not need Link2ICT to move to Office 365. We do need Link2ICT when it comes to resolving the connectivity issues, seeing as it is their network. This should be the only topic on the agenda and one we need clear answers and clear expectations. Think about it - without connectivity/firewall issues properly resolved the other 'topics' won't work without it.
It's unclear why Link2ICT are going round with circles with this. Just migrate existing schools to Office 365 and be done with Zimbra. There's nothing more to discuss :)
My MS licencing ran out in January and we have renewed but not had anything, my phones are still on order, my re-quote for 100mb upgrade still hasn't materialised, the firewall that was supposed to work in October still does not work......
They have until 7th May :p
To add some balance, once I got hold of someone, things do get sorted quite quickly....
In North Worcs we have had a few get NM get togethers at each others schools. I now work in Brum but am still in touch with the Worcs lot.
I appreciate Link2ICT making the effort, but if we can come up with a mutually agreeable venue perhaps we should just organise our own?
Yeah i think we could start doing that. I was going to suggest it at some point.
The schools in the Edge collegiate (part of the SWAN network) do it and they have a rep from Link2ICT attend most meetings (Damian Bardham). I stopped going as we've come away from Linkt2ICT now but if anyone want the contact details of the chap that organises them, PM me.
Damian is our account manager.....
Think they should also invite those that have left, if they want to get better hear why people left & how they could win them back?
So almost 48 hours after my first email with several questions that will help decide if I am going to renew for 6 or 12 months, I have still heard nothing back. I have called this afternoon and given my questions to a 3rd person. As they do read what we put up here:
This is why people despair! I know my questions may not be as simple as yes or no but a simple acknowledgement that they are being looked into would be nice! :frusty:
funnily enough, i was just thinking 'Hmmm my account manager hasn't got back to me...'