+ Post New Thread
Results 1 to 11 of 11
Birmingham Grid for Learning (BGfL) Thread, iPad & Kindle (and probably other devices) not working on BGFL in Regional Broadband Consortiums (RBC); Dont know if you have encountered this yet but many devices will not work behind the BGFL firewall. I would ...
  1. #1

    CHR1S's Avatar
    Join Date
    Feb 2006
    Location
    Birmingham
    Posts
    4,505
    Thank Post
    1,585
    Thanked 486 Times in 304 Posts
    Rep Power
    217

    iPad & Kindle (and probably other devices) not working on BGFL

    Dont know if you have encountered this yet but many devices will not work behind the BGFL firewall.

    I would like to get a show of hands and some form of list going to present to L2ICT so they hurry up and replace their ageing firewall to allow targeted connections from said devices out to cloud services.

    Kindles cant connect to the store
    iPads (etc) cant connect to IMAP/POP SSL/ etc unless the service allows it over port 80

    I appreciate the need for security and safeguarding but we are being very restricted in what we can do now.

  2. #2

    Join Date
    Apr 2007
    Location
    Birmingham
    Posts
    142
    Thank Post
    6
    Thanked 45 Times in 39 Posts
    Rep Power
    23
    Android Market (Google Play) - although they did say they are working on a solution when I asked them.

  3. 2 Thanks to andy_b:

    CHR1S (12th March 2012), stevenlong1985 (12th March 2012)

  4. #3

    CHR1S's Avatar
    Join Date
    Feb 2006
    Location
    Birmingham
    Posts
    4,505
    Thank Post
    1,585
    Thanked 486 Times in 304 Posts
    Rep Power
    217
    Seems the definitive answer is a new more customisable proxy/firewall at the end of this year (not financial)

  5. #4
    stevenlong1985's Avatar
    Join Date
    Apr 2008
    Location
    Birmingham
    Posts
    503
    Thank Post
    733
    Thanked 104 Times in 69 Posts
    Rep Power
    71
    My HTC flyer, cant connect to youtube as-well,

  6. #5

    Join Date
    Apr 2007
    Location
    Birmingham
    Posts
    142
    Thank Post
    6
    Thanked 45 Times in 39 Posts
    Rep Power
    23
    Quote Originally Posted by stevenlong1985 View Post
    My HTC flyer, cant connect to youtube as-well,
    The youtube app on android devices doesn't seem to work well with proxy settings. I did get it working by creating a transparent proxy with IPCOP and then using eduproxy as the upstream proxy.

    In the end it seemed too much hassle just for youtube

  7. Thanks to andy_b from:

    stevenlong1985 (13th March 2012)

  8. #6
    jamin100's Avatar
    Join Date
    Feb 2008
    Location
    Birmingham
    Posts
    1,049
    Thank Post
    147
    Thanked 98 Times in 78 Posts
    Rep Power
    33
    This is the reason we had to buy 3G kindles
    Not had a problem with the ipads though... but then again they dont get much use here!!!

  9. #7
    limbo's Avatar
    Join Date
    Aug 2005
    Location
    Birmingham
    Posts
    460
    Thank Post
    2
    Thanked 41 Times in 36 Posts
    Rep Power
    25
    We had problems with the eye-fi cards we purchased for wireless transfer of photo's from cameras but the BGfL have been really pro-active in sorting this out for us and now they work really well and we appreciate that we should probably have looked into them before we purchased them - their dislike of proxies is well documented.

    Link2ICT even updated their change request form to make it easier to make the request.

    I suspect a new firewall is not what is needed, just a better mechanism for managing the requests (and probably a bigger team to process them) that is less reactive and a bit more proactive - which is where this co-ordinated list of known issues will be really valuable - but it should not be about "here is the list make it happen" rather more looking at the type of issues on the list and what the global solution could be to suit every school (there will likely be things on the list I would not want made available here!)

    That is my two cents for what it is worth (which is probably less than two cents)

  10. 2 Thanks to limbo:

    CHR1S (13th March 2012), Little-Miss (13th March 2012)

  11. #8

    GrumbleDook's Avatar
    Join Date
    Jul 2005
    Location
    Gosport, Hampshire
    Posts
    9,950
    Thank Post
    1,345
    Thanked 1,799 Times in 1,117 Posts
    Blog Entries
    19
    Rep Power
    597
    To be honest, even if BGfL do change their firewall ... it is not about changing the hardware, but about a combination of the process for change and also trying to sort out the changing security requirements due to new tech. From the point of view of another RBC I know how painful it is to try to deal with consumer devices coming in to schools which require global changes to the firewall due to particular ports which need to be open to access online app stores, un-configurable proxies settings (I still get hacked off with no settings for https and other ports and the lack of ability to set proxy exceptions!) and so you get down the road of transparent proxies ... and this is then linked to a change of infrastructure within a school, managed wireless networks and so on ...

    It is, as is usually the case, increasingly complicated as you change one thing ... only to result in having to address 4 others!

  12. 2 Thanks to GrumbleDook:

    CHR1S (13th March 2012), projector1 (9th November 2012)

  13. #9

    Join Date
    Nov 2006
    Location
    UK
    Posts
    21
    Thank Post
    0
    Thanked 2 Times in 2 Posts
    Rep Power
    16
    In the case of Kindles, they do not currently play nicely in proxied environments and this is also the case with a number of Android and iPhone/iPad apps. Android versions below 2.3 also have very poor support for proxy connections and generally apps do not use the proxy settings. There are possible solutions, but they are neither simple nor cheap and highlight sharply the issue of consumer devices not supporting the standards required to work within corporate network environments.

  14. Thanks to Technomancer from:

    CHR1S (13th March 2012)

  15. #10

    Little-Miss's Avatar
    Join Date
    Oct 2007
    Location
    London
    Posts
    5,569
    Thank Post
    2,388
    Thanked 754 Times in 462 Posts
    Blog Entries
    2
    Rep Power
    544
    Did they change the form recently? I told them to as it made no sense! lol

    Ive only just been able to use my iPad over https:// sites, i mentioned this a while back now. But they've sorted it.

  16. Thanks to Little-Miss from:

    CHR1S (13th March 2012)

  17. #11

    Join Date
    Jun 2010
    Location
    Birmingham, UK
    Posts
    48
    Thank Post
    1
    Thanked 13 Times in 13 Posts
    Rep Power
    11
    Cloud devices user CDNs which the current BCC Firewall does not support. This will require investment on the firewall infrustructure which they are looking into but you are probably looking towards the end of the year but lost likely 2013.

    Saying that, iPads, Kindles and other devices are not very proxy aware either. Testing some of the devices, you can view their respective stores via the proxy but as soon as you try to download them, it forgets the proxy settings exist and try to go direct. This is the same issue with apps, unless they have designed the app to look at the devices proxy settings, it will not work. But with big pushes from Apple and such, for the education market, this might change.

  18. Thanks to PeteW from:

    CHR1S (26th March 2012)

SHARE:
+ Post New Thread

Similar Threads

  1. Replies: 4
    Last Post: 10th March 2010, 09:11 AM
  2. phpMyAdmin and MySQL not working on WAMP
    By sasha in forum Windows Vista
    Replies: 5
    Last Post: 18th June 2009, 09:26 AM
  3. Plug and play not working on dell dimension 4600
    By speckytecky in forum How do you do....it?
    Replies: 1
    Last Post: 25th November 2008, 03:21 PM
  4. "USB Device not recognized" on Windows XP
    By mrcrazy04 in forum Hardware
    Replies: 6
    Last Post: 24th February 2008, 10:06 PM
  5. Adding vLAN not working on HP Procurve
    By mrforgetful in forum Wireless Networks
    Replies: 21
    Last Post: 2nd March 2007, 11:53 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •