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Birmingham Grid for Learning (BGfL) Thread, Zimbra in Regional Broadband Consortiums (RBC); What sort of tasks can you not do as a domain admin? I know for example the bulk provisioning in ...
  1. #91
    Alis_Klar's Avatar
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    What sort of tasks can you not do as a domain admin? I know for example the bulk provisioning in the web interface is very limited. Also you cannot add aliases in bulk as a domain admin in the web interface. Quite a lot of the Zimbra functionality is only available from command line tools that are run locally on the mail server I believe and require some Unix skills to use.

    Additionally I do not know if the domain admin can run command line tools against his or her domain. If this is a feature offered by Zimbra perhpas Link2ICT could give SSH access to tecchies in schools.

    Zimbra CLI Commands

    I think the limitations of the delegated bulk provisioning are due to Zimbra's lack of functionality in the area of delegation of administrative roles rather than a decision by Link2ICT

    Here is a definition of Global and Domain administrators
    Administration Console - Zimbra :: Wiki

  2. #92
    sonic1485's Avatar
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    The bulk provisioning is the problem we are having at the moment. We have to add the new users the way we normally would and then send Link2ICT the list along with a tag we want them to have so that they can been added to distribution lists. It's not a problem as they don't seem to mind doing this for us, I just feel guilty asking.

  3. #93

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    My first post but thought I would chip in.

    The PMM is apart of the BGfL Webwasher filtering and not the Zimbra filtering but as Zimbra goes through the BGfL mail relays, you will get the PMM.

    As Alis_Klar said, the delegation side of Zimbra is limited, which can be annoying from an admin view as well as a super admin.

    In regards to the FTP details migrated from Netmedia, I think these are sent to the headteacher after the migration, if not, log a call with the service desk and they will get them emailed to you.

    Lastly, don't feel guilty of using the Zimbra folks to do stuff, as if there was another way for you to do it, I'm quite sure they would tell you

  4. Thanks to PeteW from:

    CHR1S (20th July 2010)

  5. #94

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    Hi trying to set up our helpdesk account to blackberry internet service originally. That failed so tried to create in outlook,it is saying username or password is incorrect (during the test option) but i know for a fact it is not. our other accounts work fine. the only thing i can think of is that all emails are intial.surname at insertnamehere.bham.sch.uk but this is helpdesk@ at insertnamehere.bham.sch.uk.
    i cant see how that could effect it. is there anything in admin that i should look out for.
    details are correct because i can log in with that account from main zimbra page.
    This used to work under the old system.......

  6. #95

    CHR1S's Avatar
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    All email accounts have to have pop access turned on by L2ICT, give them a ring with the accounts required and they will sort it out for you.

  7. Thanks to CHR1S from:

    brummietechie (24th November 2010)

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    And there you go,helpdesk blackberry is go.
    I would have thought it was done by default. maybe the account was added after the initial change over???
    Nice and easy thanks mate
    Ups and downs being a villa fan at the mo eh?

  9. #97

    CHR1S's Avatar
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    Quote Originally Posted by brummietechie View Post
    Ups and downs being a villa fan at the mo eh?
    Ha! Too right, Ill be happy to finish mid table and blood the youth some more this season

  10. #98

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    ha,i have wrote off this season now. Aslong as we bolster and build around the kids

  11. #99
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    Sorry for the thread necromancy.

    Is POP enabled by default on all Zimbra accounts. I've tried to tie mine with a Live@Edu account with no success, and even trying to connect Outlook at home is bringing up a POP not enabled error.
    Last edited by Trapper; 16th December 2010 at 11:13 PM.

  12. #100

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    Only if the account was originally setup when the school moved across to Zimbra. Any new accounts are not enabled by default.
    And I don't think student accounts are enabled by default but I would need to check.

    Log a call. I'm sure the service desk won't be busy today

  13. #101

    CHR1S's Avatar
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    Quote Originally Posted by PeteW View Post

    Log a call. I'm sure the service desk won't be busy today
    Unless they are all recovering from the curry yesterday

  14. #102

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    Nope, that's tonight

  15. #103
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    Quote Originally Posted by PeteW View Post
    Nope, that's tonight
    Oh yes

  16. #104
    Alis_Klar's Avatar
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    Sorry to revive this thread but...
    I am trying to set up the heads new iPad (i know) to receive e-mail using the native mail app.

    <RANT>
    Several problems with BGfL/Link2ICT setup!!!
    1. smtp.bgfl.org is inaccessible out side of the birmingham WAN
    2. bgfl block acess to other mail services pop/imap/smtp servers (have tried gmail and yahoo so far on an iPhone and iPad)

    so if i have a mobile user they either cannot access their mail from inside or outside the firewall

    Is Link2ICT's official position that they do not support mobile devices?
    Anyone know a work around

    </RANT>

  17. #105

    CHR1S's Avatar
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    smtp needs different settings for outside access, ring them and they will give them to you.

    Dunno about internal accessto other pop/imap etc

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