Birmingham Grid for Learning (BGfL) Thread, http://sophosremote.bgfl.org/ Down? in Regional Broadband Consortiums (RBC); Anyone else having problems with updating Sophos AV clients off site?
Via http://sophosremote.bgfl.org/ (and along to http://sophosremote.bgfl.org/CIDs/S000/SAVSCFXP/ ) I'm getting ...
21st June 2014, 03:29 AM #1
Anyone else having problems with updating Sophos AV clients off site?
Via http://sophosremote.bgfl.org/ (and along to http://sophosremote.bgfl.org/CIDs/S000/SAVSCFXP/) I'm getting HTTP 500 errors, and it's not asking for authentication.
21st June 2014, 10:21 AM #2
Yup 500 error accessing it here as well.
21st June 2014, 01:47 PM #3
yep... been having issues since middle of Thursday.
23rd June 2014, 08:17 AM #4
I'm surprised you get a connection at all! It's hit and miss with our laptops as to whether they connect to Sophos update outside our network.
23rd June 2014, 08:46 AM #5
They'll work but sometimes we have to force via a logon script
23rd June 2014, 09:10 AM #6
Even in the past (before this) I find numerous users from numerous ISPs struggle to receive updates out of school. Following Link2ICT's instructions step by step, it still doesn't always work for some users. It's as if it's some form of DNS issue, as I cannot come to any other conclusion.
I can confirm I also am getting a http 500 message, so who knows what's going on there. Interestingly I checked one of my Enterprise Consoles, the last update was 20/06/2014 09:41:44, but it was last checked 23/06/2014 08:41:50.
It appears something's broken since early Friday morning last week. I presume you chaps have logged a call about this?
24th June 2014, 08:48 AM #7
Appears to be fixed this morning. Anyone else confirm?
24th June 2014, 09:15 AM #8
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