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Birmingham Grid for Learning (BGfL) Thread, Seriously... in Regional Broadband Consortiums (RBC); Internet down again....ffs Link what are you playing at? Anyone else got the usual symptons -Slows to a crawl - ...
  1. #1
    DocHouse's Avatar
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    Angry Seriously...

    Internet down again....ffs Link what are you playing at?


    Anyone else got the usual symptons

    -Slows to a crawl
    - No access to external sites
    - Limited access to proxy exception sites

    Arrrrrgggghhhh!

  2. #2

    Millgate's Avatar
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    Hey Doc,

    It seems I have this chat everyday with people, especially from Brum!

    Have you ever thought about moving away? We can offer you a much better option

    Luke

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    DocHouse's Avatar
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    We're looking at alternatives all the time PM me some ideas and prices

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    EvLPhenom's Avatar
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    Yep having issues here too, slow internet and problems with hosted software! not a good morning so far.

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    Hmm, i seem to be ok here at the moment....

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    Michael's Avatar
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    There were problems at 6 sites this morning I'm aware of. bgfl.org worked though, so that's OK (sarcasm).

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    DocHouse's Avatar
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    Quote Originally Posted by Little-Miss View Post
    Hmm, i seem to be ok here at the moment....
    Your special :-)

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    stevenlong1985's Avatar
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    Same here! I rang them up Link2ICT a couple of days ago and I spoke to the front desk they aren't aware of any other schools having slow internet. They cant see an issue on their side of the network or my side.

    Steve

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    Little-Miss's Avatar
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    Quote Originally Posted by DocHouse View Post
    Your special :-)
    I am pretty special, yeah... :P

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    DocHouse's Avatar
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    Quote Originally Posted by stevenlong1985 View Post
    Same here! I rang them up Link2ICT a couple of days ago and I spoke to the front desk they aren't aware of any other schools having slow internet. They cant see an issue on their side of the network or my side.

    Steve
    cough, cough, b*llsh*t!!! they have me, an several others moan this week, so they're either fibbing/incompetent/stupid (delete as applicable)

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    DocHouse's Avatar
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    So now the school website is blocked as well... not having a good day!

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    Trojan's Avatar
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    Access is ok here...

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    foofighterjim's Avatar
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    Fine here although we have only just come back in from a fire alarm that started at 10.

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    Michael's Avatar
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    I believe that there was a problem very early this morning, which is why the problem's staggered and Link2ICT are asking schools to close and re-open their browser sessions.

    I also want to know exactly what this 'quick fix' was this morning and what fixes they're applying this Sunday. Confidence isn't great at the moment.

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    The internet connection was down for me yesterday.

    When I got a call back to try and resolve the issue, I was spoken to like I didn't know how the internet works and how to perform checks before logging a call.

    I've only been in this job for 2 months and I really dislike everything about Link2ICT. They're inept at updating calls within their own agreed SLA and I find their incompetency very appalling, to say the least. The school's account manager never responds despite leaving numerous calls.

    It won't be long now before we ditch Link2ICT completely.

  16. Thanks to Chuckster from:

    DocHouse (10th April 2014)

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