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Birmingham Grid for Learning (BGfL) Thread, Dear Link2ICT, we need to talk........(NM meeting) in Regional Broadband Consortiums (RBC); Ditto... after a very positive chat yesterday the required quotes and logins have failed to materialise!!...
  1. #31

    CHR1S's Avatar
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    Ditto... after a very positive chat yesterday the required quotes and logins have failed to materialise!!

  2. #32
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    Interesting... hope that this will be better forum for us to develop Link2ICT...

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    @Little-Miss have you heard anything from your account manager? I still haven't had a word back about my questions, I'm giving them until lunch to respond. Am I being unreasonable to expect answers to (some quite complicated) questions having originally emailed Wednesday afternoon?

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    Nope, nothing, nowt...

    I only asked 2 questions, neither particulary taxing...

  5. #35

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    So i'm being told we cant do a 6 month contract because supplier needs to be paid up front....(@foofighterjim)

  6. #36

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    Had it confirmed I can attend this meeting, so I'll see you all there

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    I have just sent my paperwork off. It has cost about 60% of the price to do it; in order to cover Link2ICTs upfront costs. I got very poor answers from the questions I asked, all were to the effect of: its coming but we can't say when.

  8. #38

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    Be nice if the account managers all said the same stuff really...

    Cool @Michael, see ya there.

  9. #39
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    Quote Originally Posted by Little-Miss View Post
    Be nice if the account managers all said the same stuff really...
    You and your idealistic dreams. Given my current situation I will probably be there in May although I may have already set wheels in motion by then.

  10. #40
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    I had to fight to get 12 months on a line. I was told minimum of 2 years, but this was for a new line.

  11. #41
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    Has anyone heard from their Account Managers IF/WHEN granular filtering might be making an appearance ?

  12. #42

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    Quote Originally Posted by Trojan View Post
    Has anyone heard from their Account Managers IF/WHEN granular filtering might be making an appearance ?
    This is one question that should be raised at the discussion - unfortunately until the stability issues of the firewall have been resolved, my understanding is nothing will be making an appearance.

    At this rate (as I've pointed out), this could take 6 months, a year, or more... a line needs to be drawn somewhere. Even worse (as I have already highlighted), how can we be sure that turning on additional services (such as granular filtering), that this in itself could make things unstable once again.

  13. #43
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    <sarcasm> I'm just waiting for the "benefits" of the new firewall to kick in </sarcasm>

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    Well exactly, it has delivered zero benefit at the time of writing. Quite rightly we should asking for a timescale when new tools/services will come into play.

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    Quote Originally Posted by Trojan View Post
    Has anyone heard from their Account Managers IF/WHEN granular filtering might be making an appearance ?
    Two of the questions I was waiting on answers for were about when we would expect access to the filtering system & if we will be able to have differing policies based on group membership and / or VLAN ID. The answer to both questions was that they are working on it but are unable to give dates.

    As a result I'm not hanging around, I renewed for just six months to give me the chance to move in the summer if needed. I was told last summer they would be upgrading to Moodle 2.4, we are still on 1.9. The lack of fixed dates means I can't plan for anything and it is therefore holding me back. The one thing I didn't ask is why they have gone for URL based filtering rather than content filtering.
    Last edited by foofighterjim; 1st April 2014 at 12:14 PM.

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