Our exchange server was still working but the internet was very hit and miss from around 930-1130
One assembly postponed but nothing too drastic
Think people rely on the internet too heavily
I wish they'd send a text out as soon as they notice. I got one a little after I rang.
yep i agree with you but i think this is the way we've been going for a while with cloud based stuff, the problem is if the connection breaks we have no services. Link2ICT need to sort out communication and service desk both failed miserably today.
Why not do this at christmas?
More and more services and resources are online only. Generally speaking there's little disruption, which is why teachers see the advantages and move with the times.
DocHouse (16th December 2013)
Fortunately things appear to have stabilised (I hope I don't eat my words), but I still have reservations as to why it was necessary to migrate all approx. 500 sites in one go. It's a massive risk and splitting schools into chunks would have been the better move (in my opinion) and as a result the Helpdesk were inundated with requests.
As I say, I hope valuable lessons have been learnt. I can't remember the last time the whole of Birmingham's schools were without internet or dial up internet for a number of hours. There have been clusters or areas of the city where there have been problems, but never the whole lot.
still so slow..........
It has been in and out all morning, still getting the occasional bad gateway on Zimbra.
If it is that big a change then it has to be central and wouldn't matter if the schools staff were on site or not? I'm not 100% sure about how the system is setup for you but surely a 2 week break is sufficient time to get things like this changed. I know I have a packed christmas of work we can do as its the easiest time to book downtime.
that doesn't supprise me - Zimbra is so picky about its networking and DNS!It has been in and out all morning, still getting the occasional bad gateway on Zimbra.
Yeh it's pretty much down here again
Ok, now it's getting annoying....
Sorry but it got to 9am and I had to just give up, banging head against the wall, no answer on the phone from the Fort or any response from email requests what is going on at Link2ICT?
I'm fed up of playing nice now if it fails tomorrow (when is more likely but trying to be optimistic) will be on the phone to BT, Virgin and every other Business ISP to get alternatives.
Utter ridiculous and yes Service Birmingham and Link2ICT I know you can see this post you have failed epically today and yesterday.
We need this upgraded solution to be reliable and work at the moment we've had two days of drop outs and IT IS NOT NOT GOOD ENOUGH!
Remember we are your customers, we pay the bills and we demand better service if you can't deliver we will find alternatives and I bet they'll be a damn sight cheaper, have better connection speeds and maybe even better customer service (After todays experience it wouldn't be hard to improve upon your abysmal efforts.)
I'm off down the pub!
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