lol @little-miss - more alternative company recommendations in a CP thread!
To balance it up a bit, although I've not actually bought anything yet, i've dealt with CP and NT via here and via email - never had a problem with either.
As they're being mentioned in the same thread I'll go a step further - both of these companies seem to respect eachother pretty well - the fact they co-exist in a popular forum like this and (to my knowledge) haven't slagged eachother off at any point speaks volumes about their values.
As for the OP, I think from looking at your last post you probably know you should have at least placed a phone call or PM on here first.
I'm all for sharing negative experiences, but they have got to be strong valid reasons otherwise it just reads like a "bad day at the office" post.
Yeah it does read like that i suppose...it was meant more of an argument FOR emails :D
Thanks for the comments everyone. I will PM Simon a bit later with the details. Last week was pretty stressful for me at work, so I was probably a bit too impetuous in making my post. Hope there's no hard feelings Simon. :)
I usually do what Little Miss and others do and tend to prefer e-mail. Not only have I got an exact copy of what I asked in my inbox (which makes referring back to it in the future much easier) but with only myself and one other person supporting the school where I work (~1200 pupils/150 staff) sadly there is rarely the time to spend making phone calls to various suppliers. :(
I look forward to recieving your PM and will provide you with a superb quotation for your requirements once recieved fella;)
Have to say I've had the opposite experience. Filled in a long rambling enquiry form on their website this morning (never the best way let's face it) and got a response straight away. Not bad for a Saturday morning (I think that may make me the sadder individual as I'm not flogging anything!).
If their prices match up to their response time I'll be happy!
I contacted Simon this week by email for a quote for 18 laptops. That was my first contact with CPL. I was very impressed with the response, the follow up and the quote. I phoned him yesterday and it was obvious he was rushed off his feet and had to answer other peopleís phones. It didnít stop him following up on what I requested.
The deal was sorted and at a great price.
Just have to say a big thank you to Simon. Youíre a star.
I know that some emails I've sent before have been classed as spam but I do also follow up with a phonecall I even remember the cp phone number number.
Gotta say that Simon's pretty quick on the emails. Would recommend CPLtd, prices seem very good, with great communication :)
lol i like it!