So pleased I didn't buy Viglen.
Until a a few years ago I was a strong advocate for Viglen. Their products were ok and the service was great. Unfortunately, the service has got progressively worse and that was a big factor in us not going to them for 70 All in Ones and getting HP instead. I think that decision has been vindicated. We had a psu go down on one of the HPs. I phoned HP at 4pm and received the replacement next morning, it came from Germany.
On Monday the Head's Omnino packed up. I called Viglen and was given the part number and price for a replacement psu. I also got the part number for 1GB RAM and ordered both. I chased the order yesterday to find it hadn't been placed but they would send it our priority. I've just received the wrong psu and RAM, so it's going to be another day at least. Had to be the HT's computer!