My HP G60033ea which is 6 months old needed sending back to HP as the HDD packed in. I was told it will take 10 working days at the maximum. IT was picked up and put in a locked case and signed for etc. However 10 working days later no sign of a replacement. Call them up and "er we've lost it". It has somehow gone missing and they cant find it. Granted I get send a new one but the point is its going to take another 10 days and with the weekends added up its nearly a month without it. Also all the data is gone etc. No compensation will be offered and im rather annoyed to say the least.
Will update this as further news comes in but just thought people should know.