+ Post New Thread
Page 2 of 2 FirstFirst 12
Results 16 to 19 of 19
Bad Experiences Thread, HP Technicial Support in Purchasing and Trading; It's not the support that gives me headaches, it's their cr4ppo laptops. HP 510s, I'm looking at you - no ...
  1. #16

    Join Date
    Nov 2010
    Posts
    401
    Thank Post
    56
    Thanked 58 Times in 52 Posts
    Rep Power
    25
    It's not the support that gives me headaches, it's their cr4ppo laptops. HP 510s, I'm looking at you - no auto boot pxe, xp home on the recovery partition (took hours to generate cds too), slow nic, no hdd light. Rubbish!

  2. #17

    Theblacksheep's Avatar
    Join Date
    Feb 2008
    Location
    In a house.
    Posts
    1,876
    Thank Post
    127
    Thanked 279 Times in 204 Posts
    Rep Power
    164
    I've had 4 disks go on a san over 2 years.... next day replaced.
    Had a MB die on a server after a bios upgrade, next day an engineer was out with replacements.
    They custom made 2 bios utilities to tidy up GUIDs in laptop bios, again next day.

    viewsonic..... now theres a company that has (ready for the internets most used word) shocking support.

  3. #18
    mmoseley's Avatar
    Join Date
    Apr 2007
    Location
    Birmingham
    Posts
    720
    Thank Post
    104
    Thanked 103 Times in 78 Posts
    Blog Entries
    2
    Rep Power
    43
    We had a motherboard replace under warranty because it died, came and fitted and working...but put away because it wasnt being used, come to use a restore disk (created from the machine) it comes up with "Restore Disk Not for this model" I was like WTF?! Rang HP and spoke to a chap I spoke to before over another issue, a very helpful chap who knew his stuff! Im my experience, they are very reluctant to replace things under warranty unless they are completely dead but never had an issue tbh! Very helpful chappys!

  4. #19


    Join Date
    Sep 2007
    Location
    UK
    Posts
    5,134
    Thank Post
    1,307
    Thanked 808 Times in 513 Posts
    Rep Power
    632
    Their a bit difficult to deal with on the phone, very long-winded but once they have established you need a part, it gets to you pdq.

    I used Viglen Tech Support on Monday and I have to say, it was a breeze. I got through straight away, told the guy the problem, we agreed it was probably the mobo and an engineer was in at 10am next day.

SHARE:
+ Post New Thread
Page 2 of 2 FirstFirst 12

Similar Threads

  1. Support Q's
    By mbird in forum Windows
    Replies: 11
    Last Post: 27th March 2010, 09:56 PM
  2. Alternative support to LA IT support
    By reggiep in forum How do you do....it?
    Replies: 6
    Last Post: 8th February 2010, 11:52 AM
  3. Support from above?
    By Gibson335 in forum How do you do....it?
    Replies: 19
    Last Post: 5th October 2009, 06:36 AM
  4. RM Support
    By SimpleSi in forum Recommended Suppliers
    Replies: 6
    Last Post: 5th December 2006, 10:09 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •